Dunkin Donuts in VA
 

Cashier: What would you like?

Sportsguy: 6 Blueberry munchkins and 6 chocolate munchkins

Cashier: Ok, thats 12 dozen munchkins. Anything else?

Sportsguy: That’s 6 blueberry and 6 chocolate for 1 dozen!

Cashier: Yes sir, that’s 12 dozen.

😱😱🤷*♂️🤷*♂️

LOL. Priceless

In the old bakeries, they'd toss in an extra for 13 DOZEN

:jester:

God forbid you pay in cash and the cashier has to figure out what change to give you. If there is not an app for something the youth can be completely clueless. Very scary.

I once paid for an item in cash, and the cashier gave me far to much change. I pointed out the mistake, cashier looked at register, and said it was correct. I looked at my wife, shrugged my shoulders, and walked out with my 75% discount.
Never look a gift horse in the mouth!

One of the 52 reasons we have not been in a Dunkin for many years

Total munchkins paid for:

12

Total munchkins actually received:

11

Total elapsed time taken to fill in register for 2 large coffees with hazelnut shots

3 minutes, with a call to the supervisor. . .

It was a sunday, and the order taker/cashier was obviously not very educated and not very experienced.

Yeah, that happens, and as long as you ask: "Are you sure this is the correct change?" and you get a confirmation. . . you are good to go!

If I owned the franchise I would review the days receipts and what was sold and expect either exact or very close.

Otherwise my cashier can be a paying customer but not an employee.

From my experience, it is very difficult to get good people to work certain jobs!

Having once been a cashier, I would have just given the extra change back and made sure she put it in the register. Otherwise, it comes out of her pay.

just prolongs the misunderstanding of deficiencies. . . and prevents proper training to correct deficiencies.. .

The problem is that it does not fix the problem. The cashier will continue to make errors.

At the end of the day the cashier would have probably made up the difference out of their pocket,, theft is theft

Tough. The amount was verified by the cashier from the register, so not theft.
If I misquoted for contracts when in business, it was my loss, not the customers.
Taught me very quickly to be more diligent when doing my measuring up, and price work.

This is why I was taught to count the change back to the customer. Haven’t seen that done in quite some time.

Once I gave the cashier the coins to avoid getting more nickels and pennies. They put the coins on top of the register, handed me the change as if I hadn’t given them anything and then gave me back the coins that I gave originally.

Our generation was taught, and learned from the greatest generation
The current generation is just baby sat because of lack of consequences

When I worked at a supermarket, we were required to enter the exact amount of cash the customer was giving us. That way if money was missing they could use the money in the till to count back every cash transaction, to the point where the missing money might be located. It would happen usually if there was a $100 or $50 missing.

But when I worked at Staples, I never EVER put in what they were giving me. I just put in the exact total of the bill. If it was $14.39 then that's what I put in. If they gave me a $20 I'd count back out loud to them while I was removing the change from the till - 14.40, 14.50, 15, and 20. (a penny, a dime, two quarters, and a $5 bill). If they wanted to know how much that change amount came to it was easy enough to count from large to small, 5 plus 2 quarters plus a dime plus a penny = $5.61.

I ended up teaching this to every new cashier at this store and every other store I worked. I told them - if there's ever a power outage and your customer already has the product, they're paying cash, and you're able to open the register, you can complete the transaction effortlessly as long as you know how to count by denomination.