Talk of The Villages Florida
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Talk of The Villages Florida (https://www.talkofthevillages.com/forums/)
-   Landscape Contractors & Lawn Mowing (https://www.talkofthevillages.com/forums/landscape-contractors-lawn-mowing-272/)
-   -   Lawn Services, Etc. (https://www.talkofthevillages.com/forums/landscape-contractors-lawn-mowing-272/lawn-services-etc-43683/)

Steadfast 10-13-2011 10:12 AM
Lawn Services, Etc.
 
Recently I posted a request for recommended Lawn Services. After interviewing a number of them we settled on Stellar for their lawn/yard and pest control service. They have been great and they even came out on a special trip to help us move some furniture (without charge!).

:clap2:

They have a very professional group of guys who are very polite and courteous. If you call, you might want to ask for Marty (the owner) or Tyler.

Having often asked for recommendations, I think it only fair to give some when possible... I hope you find this helpful.

nkrifats 10-13-2011 10:19 AM
Quote:
Originally Posted by Steadfast (Post 405498)
Recently I posted a request for recommended Lawn Services. After interviewing a number of them we settled on Stellar for their lawn/yard and pest control service. They have been great and they even came out on a special trip to help us move some furniture (without charge!).

:clap2:

They have a very professional group of guys who are very polite and courteous. If you call, you might want to ask for Marty (the owner) or Tyler.

Having often asked for recommendations, I think it only fair to give some when possible... I hope you find this helpful.
We also use Stellar and have been more than happy with them. Great Team.

Gongy 10-13-2011 10:27 AM
We closed here in St. James on July 26th and we hired Stellar and they are doing an amazing job! Our property looks great.

ladydoc 10-13-2011 11:49 AM
Quote:
Originally Posted by Gongy (Post 405506)
We closed here in St. James on July 26th and we hired Stellar and they are doing an amazing job! Our property looks great.
Could not agree More. Marty and the crew are all such wonderful young men...they are polite, outgoing, will do whatever it takes to make you happy. I had some ants in the kitchen .. I called Marty and he had someone out there the same day to take care of it. And while they were there I asked if they had time to trim a tree and they did that as well.

Carla B 10-13-2011 02:57 PM
Do you have a phone number for Stellar?

Gongy 10-13-2011 03:40 PM
Phone Number for Marty Stellar---352-553-2597

Carla B 10-13-2011 04:12 PM
Thanks, Gongy. We've been doing it "in house" but I can sense that will come to an end in a few months.

Pturner 10-18-2011 01:45 PM
Thanks Steadfast,
The company we use is OK, not great. When our contract is up in February, we may give Stellar a call.

hcast 01-11-2012 07:03 PM
info
 
God bless every one

graciegirl 01-11-2012 07:04 PM
Quote:
Originally Posted by hcast (Post 439216)
Becareful stellar guys are not trained. The owner him self has only 7 years in selling the business not doing it. His father in law Kenny Smith the owner of once a year pest control was the one who signed off for him to get his license in fertilizing and pest control so he did not need to go to school for the correct training. Marty and his guys does not know what they are doing and all they do is bs people to make a sale.
Hmmmmm.

angiefox10 01-11-2012 07:22 PM
To be honest,
 
Quote:
Originally Posted by hcast (Post 439216)
Becareful stellar guys are not trained. The owner him self has only 7 years in selling the business not doing it. His father in law Kenny Smith the owner of once a year pest control was the one who signed off for him to get his license in fertilizing and pest control so he did not need to go to school for the correct training. Marty and his guys does not know what they are doing and all they do is bs people to make a sale.
The people I know and trust on the site are recomending Stellar. You, I don't know, are talking smack about this company without anything to back it up. So... Where's the beef?

wendyquat 01-11-2012 07:29 PM
Quote:
Originally Posted by hcast (Post 439216)
Becareful stellar guys are not trained. The owner him self has only 7 years in selling the business not doing it. His father in law Kenny Smith the owner of once a year pest control was the one who signed off for him to get his license in fertilizing and pest control so he did not need to go to school for the correct training. Marty and his guys does not know what they are doing and all they do is bs people to make a sale.
I suppose you can have a bad experience with anyone you might choose but at least with Stellar you get your work done as scheduled and he and all of his team are polite and a pleasure to work with. I believe he would stand by any problems you might have under his care and dependability goes a LONG way for me. If you have the very BEST product in the world but offer poor service you're gonna lose me! Service speaks volumes at this stage in my life.
:spoken:

graciegirl 01-11-2012 09:02 PM
Quote:
Originally Posted by angiefox10 (Post 439230)
The people I know and trust on the site are recomending Stellar. You, I don't know, are talking smack about this company without anything to back it up. So... Where's the beef?
I love the way you say things.

swimdawg 01-11-2012 09:30 PM
I have Stellar and have been very happy. They are aware that I am back and forth from WNY to TV....and they mail me updates on what they have done to my property. No beef here! I'll re-sign with them when my contract is done. If that doesn't say it all.........

ladydoc 01-11-2012 11:47 PM
Quote:
Originally Posted by swimdawg (Post 439321)
I have Stellar and have been very happy. They are aware that I am back and forth from WNY to TV....and they mail me updates on what they have done to my property. No beef here! I'll re-sign with them when my contract is done. If that doesn't say it all.........
We have also had nothing but exceptional service from Stellar. We will renew our contract as well. Marty and the guys are all a pleasure to work with.

angiefox10 01-12-2012 09:29 AM
Angie's List
 
Both check out good on Angie's List.

hcast 01-12-2012 09:58 AM
god bless everyone

graciegirl 01-12-2012 10:35 AM
Quote:
Originally Posted by hcast (Post 439450)
http://www.merchantcircle.com/busine...78/review/list


http://www.ripoffreport.com/pest-con...st-c-37907.htm


And this is the company that Marty was trained at. Kenny Smith was a very nice man before once a year then greed got the best of him and now I see the same thing with Marty. Its all about the money. When Marty started with once a year, Kenny put him on a lawn route. Marty did not even complete a full days of work. He brought the truck back to kenny and said this is not for me I'm going back to work at coca cola. Then that's when kenny put Marty on a pest control sales route. Yes Marty did pest control not fertilizing. Then marty became a full time sales men for kenny because marty knows how to talk to people an make them believe him on his bs lines. And what I am really trying to say marty may seem like he knows what he is doing with the lawns but he doesn't . He does not have the experiance nor the knowledge. Any one can go to lesco and I mean anyone. And can ask them what can I put on my lawn. They will tell you and recommend you what you can do. If you have a issue with your lawn you can call lesco an explain to them what's going on and they will tell you. Lesco is a local business and another name for them will be john deere landscape.
Soooooooooooooo. I guess you have something to do with Lesco? Just a guess.

angiefox10 01-12-2012 11:35 AM
hcast
 
You can remove the comments all you want... oh wait... Everyone copied them in their replies... Oops! :laugh:

natickdan 01-13-2012 09:20 PM
Marty, you were tenacious in defending your reputation and I applaud you in doing so.

nkrifats 01-13-2012 10:01 PM
Marty,
Thanks for the update.

knittinglady 04-17-2012 08:23 AM
Problem with ants!!!
 
I could not be happier! Yesterday I noticed some ants in my kitchen so I called Stellar. Jesse and Chris A. were here bright and early this morning, found the problem and immediately took care of the problem. They were so helpful in every way...moving things for me, etc. I am so pleased with their work and their very pleasant personalities. Thank you for employing such wonderful young men!

Grill Meister 05-11-2012 12:48 PM
Cripple Creek Service
 
You guys really need to take a look at Cripple Creek, owned by Rich Wilder, (352) 279-1169. Rick provides a number of services around your house, but has been tending to my lawn going on 6 years. You can discuss with him the extent you want in his services and he will run with it in a professional way. If he installs the donuts (the little round circles of cement that protect your sprinkler heads) he will guarantee the sprinklers, including replacements at no charge. He really takes good care of you. If he, or any of his crew, notices anything that is awry, he will either take care of it himself or advise you of the problem so you can have it taken care of....loose shingles, plant and shrubbery diseases, suspicious goings-on...whatever.

CraigAC 05-11-2012 01:19 PM
Can anyone tell me a little about Stellar’s contract?

1) Is there an annual commitment/obligation?
2) Do you pay them monthly or annually?
3) How often do they cut your lawn?
4) How often do they treat for pests?

We’ll be closing sometime in August and would like to start arranging for some of these services.

Thanks for your responses…

CraigAC 05-11-2012 06:48 PM
Quote:
Originally Posted by AlanC (Post 491213)
Can anyone tell me a little about Stellar’s contract?

1) Is there an annual commitment/obligation?
2) Do you pay them monthly or annually?
3) How often do they cut your lawn?
4) How often do they treat for pests?

We’ll be closing sometime in August and would like to start arranging for some of these services.

Thanks for your responses…
Bump please.

Xavier 05-15-2012 11:53 AM
Quote:
Originally Posted by hcast (Post 439216)
Becareful stellar guys are not trained. The owner him self has only 7 years in selling the business not doing it. His father in law Kenny Smith the owner of once a year pest control was the one who signed off for him to get his license in fertilizing and pest control so he did not need to go to school for the correct training. Marty and his guys does not know what they are doing and all they do is bs people to make a sale.
There is some truth to part of the above quoted statement. On the surface, Leon "Marty" Rouse does not appear to have a registered business connection with Kenny and Kim Smith of Once A Year Termite and Pest Control and their other operating business Smart Service. However, there certainly is a family relationship. The following was reported in Ocala.com on Sunday, February 24, 2008 at 6:30 a.m.
Alisha and Leon Rouse of Belleview, a daughter, S*******, Feb. 14, 7 pounds, 10 ounces. Maternal grandparents are Kenny and Kim Smith of Ocala. Paternal grandparents .....
I have no experience with Stellar Residential Services, LLC. I did have an unfortunate and costly experience with "Once a Year Termite and Pest Control." For the first two years I was elated with their services. That went south very quickly. As many of you may know, I have posted about my experiences with Once a Year and Smart Service on TOTV in the past.

An informed customer can better make informed decisions.

Xavier

ladydoc 05-16-2012 08:51 AM
Quote:
Originally Posted by Stellar (Post 493028)
Marty Rouse here, owner of Stellar Residential Services, LLC. My official or "Legal' name IS Leon Martin Rouse III and I am proud to say I am the sole owner of Stellar... Anyone can check that out for themselves on SunBiz.com and my State license number to apply chemicals is : JB184135 and JE136568 and JF161039 which are ALL in my name as well; Leon Martin Rouse III. I am also proud to say that I am partnered with no one, I am 100% owner of Stellar and have received 0 financial help from anyone (other than my fine customers who have hired me) ;)....Just because Kenny Smith is in fact my wifes father....does not mean that I run my business in the same fashion he does, believe the same things he does, or that we are conjoined in any way financially or business related...Should it matter who my father, uncle, brother, sister, father in law, friend, aquaintence is???????? does that really mean anything? I run my business with one principle..." The customer comes first" and they are all my #1 priority... I think the posts on here are evident of that. I apologize you had a negative experience with two of the hundreds of companies out there, but that does not give you the right to lash out at MY family (Me, Alisha, and my two beautiful children) OR business. I have put EVERYTHING into this business, which happens to be the hardest business in my book to be successful at....Keeping people happy....and if I may say so I am pretty great at it. I don't know what the motive was behind this post Xavier, but I hope this clears up any confusion for you or the eyes your post fell on. Maybe you should find a new hobby , instead of trying to wreck lives and businesses.. I am a father of two now and do all I can to provide for them inspite of people like you, if there ever was a truth out there...this entire post is TRUTH. ...........I here that Pickleball is a lot fun! if you would like to speak to the man directly you are trying to bring down I am available 8-5 mon - saturday at 352-553-2597....which is deceiving because I work 24 hrs a day 7 days a week to "keep my people happy"

Marty Rouse / PROUD SOLE OWNER OF Stellar Residential Services, LLC
Thank goodness we are not all judged but what our family members do!!! You need to judge Marty based on his work ethic and business practices.

We just signed up for our second year with Marty. He provided absolutely top notch services and has terrific guys working for him. They have never failed to do one thing they said they would do. If you have a problem, Marty will have someone there the same day to take care of it. I called about an ant problem and someone was over in less then an hour to take care of it.

If you look at other posts about lawn services you will see that not ONE of Stellar's customers has posted a negative word. WE, his customers, are the only ones who can really tell you about what he does. And what he does is an excellent job, all the time.

graciegirl 05-16-2012 09:03 AM
Quote:
Originally Posted by Stellar (Post 493028)
Marty Rouse here, owner of Stellar Residential Services, LLC. My official or "Legal' name IS Leon Martin Rouse III and I am proud to say I am the sole owner of Stellar... Anyone can check that out for themselves on SunBiz.com and my State license number to apply chemicals is : JB184135 and JE136568 and JF161039 which are ALL in my name as well; Leon Martin Rouse III. I am also proud to say that I am partnered with no one, I am 100% owner of Stellar and have received 0 financial help from anyone (other than my fine customers who have hired me) ;)....Just because Kenny Smith is in fact my wifes father....does not mean that I run my business in the same fashion he does, believe the same things he does, or that we are conjoined in any way financially or business related...Should it matter who my father, uncle, brother, sister, father in law, friend, aquaintence is???????? does that really mean anything? I run my business with one principle..." The customer comes first" and they are all my #1 priority... I think the posts on here are evident of that. I apologize you had a negative experience with two of the hundreds of companies out there, but that does not give you the right to lash out at MY family (Me, Alisha, and my two beautiful children) OR business. I have put EVERYTHING into this business, which happens to be the hardest business in my book to be successful at....Keeping people happy....and if I may say so I am pretty great at it. I don't know what the motive was behind this post Xavier, but I hope this clears up any confusion for you or the eyes your post fell on. Maybe you should find a new hobby , instead of trying to wreck lives and businesses.. I am a father of two now and do all I can to provide for them inspite of people like you, if there ever was a truth out there...this entire post is TRUTH. ...........I here that Pickleball is a lot fun! if you would like to speak to the man directly you are trying to bring down I am available 8-5 mon - saturday at 352-553-2597....which is deceiving because I work 24 hrs a day 7 days a week to "keep my people happy"

Marty Rouse / PROUD SOLE OWNER OF Stellar Residential Services, LLC
///

Ragman 05-16-2012 09:13 AM
:agree:

I have never written anything negative about a post, but who has time to look up birth records concerning a lawn company?

Dennis Ga 05-16-2012 09:15 AM
Quote:
Originally Posted by ladydoc (Post 493341)
Thank goodness we are not all judged but what our family members do!!! You need to judge Marty based on his work ethic and business practices.

We just signed up for our second year with Marty. He provided absolutely top notch services and has terrific guys working for him. They have never failed to do one thing they said they would do. If you have a problem, Marty will have someone there the same day to take care of it. I called about an ant problem and someone was over in less then an hour to take care of it.

If you look at other posts about lawn services you will see that not ONE of Stellar's customers has posted a negative word. WE, his customers, are the only ones who can really tell you about what he does. And what he does is an excellent job, all the time.
They the best ad you can have is word of mouth. I don't use Steller, yet, as we just closed in Feb. and had to find someone fast as we only had a few days before we came back to Atlanta. This Friday we will become Frogs and I am going to look at lawn service companies. With all the good things that have been said about Steller they will one of the first I'll call. :024:

nkrifats 05-16-2012 09:33 AM
Stellar
 
I have used Stellar for close to a year for lawn and pest services. We have received nothing but excellent services from Marty and Crew. Just because a company has the same business model of another does not make them the same. I used Once A Year at another home we had here in the villages. I can truthfully say, they do not operate the same. If and when I need to discuss something or a follow up is needed and that is rare. Marty has always been there to answer the questions and see that things are done right. I am very glad to use Stellar for our lawn and Pest services.

gerryann 07-03-2012 11:25 AM
I'm calling the number on Steller's website (same one posted here), and I am not getting an answer......and no answering machine? Does anyone know of a different number? I'm calling 352-553-2597

gerryann 07-03-2012 11:49 AM
Disregard previous post....I got through.

Barefoot 08-21-2012 10:02 AM
Does anyone have any recent comments about Stellar? We need to change lawn care companies, and Stellar seems to have a good track record with our members.(Please PM me if you don't wish to post here).

I looked at the BBB Rating but perhaps it wasn't for the correct company ( not a good rating due to two unanswered complaints?). This doesn't sound like the company that has been glowingly recommended on TOTV. Does anyone have an e- mail address for them? It doesn't display on my iPad when I go to their website.

Bill-n-Brillo 08-21-2012 10:56 AM
Quote:
Originally Posted by Barefoot (Post 544833)
...... Does anyone have an e- mail address for them? It doesn't display on my iPad when I go to their website.
Bare, if you go to their web site, they've got an option under Contact that says Click Here To E-Mail Us.......it takes you to a page to put in your contact info along with your message. It then will just send them the info through their web site.

I nosed around on their site and found no e-mail address(es) listed at all.

Bill :)

Barefoot 08-21-2012 02:58 PM
Quote:
Originally Posted by Barefoot (Post 544833)
Does anyone have an e- mail address for them? It doesn't display on my iPad when I go to their website.
Quote:
Originally Posted by Bill-n-Brillo (Post 544852)
Bare, if you go to their web site, they've got an option under Contact that says Click Here To E-Mail Us.......it takes you to a page to put in your contact info along with your message. It then will just send them the info through their web site. :)
Bill, thanks, but I've already tried to send an email from their website, and my iPad won't allow me to use the "click here to email us" function. I cannot send an e-mail from their website. That is why I'm asking for their email address.

villages07 08-21-2012 03:38 PM
Bare...Stellar is a member and advertiser on TOTV. You could try to send Marty a PM on TOTV.

Barefoot 08-22-2012 10:02 AM
Quote:
Originally Posted by Stellar (Post 545357)
Hello,

Our email is stellarresidentialsvcs@yahoo.com and our phone number is 352-553-2597. You can email or call us with any questions. As for better BBB we have never been contacted about complaints through them. It isn't our company you found. Our name is Stellar Residential Services, LLC. I believe the one that had two complaints was a landscaping business with Stellar in the name but not the same company name. I am sorry our site was giving you trouble. I will look into that. We look forward to hearing from you.

Thank you,
Marty Rouse/Owner
StellarResidential.org
Thanks Marty for the email address. I didn't think the BBB info was for your company because you've received nothing but RAVE REVIEWS of your services on TOTV. I congratulate you on obviously providing an excellent level of service to your customers.

octcr 02-16-2014 11:54 AM
Stellar Residential Services...Lawn care
Exceptional customer service
I highly recommend this company.
I have tried several lawn services.
The employees that Stellar has are professional & confident in what
they do.
Thank you Stellar & crew: Aarons Crew,Jesse Danetz,Jen watching over all the weeds.
I know I have missed other employee names that have maintained my lawn. I really appreciate all of the Stellar crew.
Carolyn Runzer

Paperboy 02-16-2014 05:02 PM
We have had Stellar for 2&1/2 yrs. & we are EXTREEMLY happy with their service!!!
One of their techs saved my palm tree which had crown rot & called me 2 times Up Nort from our home here to tell us what he did each time & the trees condition.
Talk about CUSTOMER SERVCE!
The guy who bashed Marty & his licenses is a FOOL!


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