Disappointing visit to KFC in SS
 

Ate lunch today at the combo TacoBell/Kentucky Fried Chicken on 441/27 in the Spanish Springs area. They were out of extra crispy chicken and biscuits. The restrooms were filthy. Should I be glad I didn't see the restrooms until after lunch? Still not sure!!!

Did you ask for and tell the shift manager?
There will be no improvement if they do not know about it.
Some chains have a web site where one can report issues like this to the corporate level.

btk

I was under the impression that the place had been remodeled & was being kept clean. I admit I've not been there in a very long time as that last time there it was quite dirty & there seemed to be that " I don't care attitude" by the staff. Some things never change I guess.

KFC is always a little greasy looking wherever you go...well a lot of their franchises are. It is one of those things that you just have to walk in, buy their yummy chicken, go home and eat it and clog your arteries and continue on.

Next day you can think about it and resolve not to do it again.

Well, you all just gave me a good idea for lunch today with plenty of leftovers. Our KFC happens to be one of the good ones, always clean.

Yummy crispy chicken, cole slaw, etc.........we always get extra buckets for leftovers........with all the bags of laundry I have to wash and dry today, it will be a blessing.....

We ate fairly healthy on vacation thanks to our middle aged adult children who did a lot of the grilling and cooking........when we didn't eat out and indulge.

I wanted a "vacation from laundry" even though there was a washer and dryer........and now I have to pay the price with two weeks of accumulated stuff.....

So, KFC for the next two days until I get caught up.
Yesterday, we ordered pasta bread bowls from Dominoe's Pizza who delivers......and Philadelphia Cheese Steak Sandwiches with peppers and onions...........I am NOT trying to aggravate the vegans out there. We had tons of bags to carry in and unpack and our carpenter turned off the electricity to put back on the wall switchplates.............

KFC here we come......

Go to the drive thru; you don't have to see who's handling it under what conditions!!

Have you tried the deal from Publix where you get your choice of a deli rotisserie or fried chicken, two sides and the Hawaiian rolls?

This location has improved dramatically since the remodel. Has been clean and the attitude of the staff has also been much better.
No excuse but, many restaurant restrooms can get in bad shape quickly.
Too bad you did not bring up your issues with management.

We went there last year and haven't been back. So dirty, grimy actually. Staff indifferent. Left without ordering. Looks like nothing has changed.

That's what hubby does. The drive through. His only pet peeve is that they get the orders screwed up a lot (in Vermont....not TV) so he does go in when it's a larger order. Everything is clean up here. It all depends on the management.

Gave it 3 tries. All bad. Spoke to manager, emailed corporate. Gave us a free family meal. Attitude was awful. We will never go back. Food ok, service and attitude the worse I have ever experienced.

Ditto
 

We also stopped in a year or so ago and went through the Drive Thru. It was terrible. The drive in window was filthy, the sever that gave us the food was not too clean. net: everything in sight was dirty. We never went back and unfortunately it also ruined us for other KFC's as if they accept one they most likely have real low standards. :swear:

kfc just is not on our list...as is most fast food

Have been there twice in three years. The place is dirty, restrooms nausiating, etc. Never again will they see me.

As for telling management , if they are that blind and ambivalent as to not recognize the problems, they should be fired . Who are the owners of this francise?:crap2:

Take a tour of the areas where your yummy chicken is stored and prepared. It might indicate that the status of the rest room is only the tip of the iceberg in the cleanliness department. Take a kitchen tour of many restaurants, not only fast food, and you might decide that it's a lot better to eat at home.

Lower your expectation level and you won't be disappointed.

Respectfully, the general public do not have this opportunity. Our opinions can only be created from our impressions of the public areas.

I love Publix fried chicken. Not as greasy to me and plenty crunchy and flavorful.

Sorry you missed the point of my hypothetical kitchen tour comments.

Went there right after remodel with a coupon from the Clipper magazine from the Daily Sun. Cashier didn't know what to do with it. Called shift mgr. Very nasty and rude. Says, "We don't take those anymore!" Spoke to mgr. She said same thing. I stood my ground and finally after 10 mins of arguing, I got my chicken.

I was with my 11 yr old niece and I wanted to show her that when you are right, you must stand up for yourself. If it had be only me, I probably would have used a swear word or two and stomped out.

I have never been back. :loco:

KFC is on my list. But a couple of weeks ago I took advantage of a Publix special and really enjoyed their box of fried chicken. The coating was a little salty tasting but it was really good and they had large pieces.

Z

Wow Gracie going vegetarian, saw a recipe for vegie burgers you posted......

Try the rotisserie chicken, caveman, the next time you get the Publix family meal deal. It isn't as good as the Sam's Club chicken, but you can't beat the price of the Publix's deal. Go Giants.

On your receipt is a corporate number/web site to take a survey. I complained about the facility and staff behavior and had a phone call from the general manager within the hour. Have been there a couple times since and it has been better.

I haven't been to that KFC yet. I've had it at publics, win dixie, golden corral, and Mc Call's Tavern. I do love my fried chicken

Surprising there was no follow up inspection required with 7 high priority violations..but then they don't count being out of biscuits and chicken.


YUM Brands Louisville Ky. owns , KFC, Taco Bell, Pizza Hut...


Lake County Inspections

Kfc Taco Bell Pizza Hut Inspection on 04/03/2013 Kfc Taco Bell Pizza Hut Restaurant
Lady Lake, Florida
Save Edit
KEY FACTS
DETAILS
LOCATION
Key Facts
Total Violations
High Priority Violations 7
Intermediate Violations 1
Basic Violations 2

Business Name Kfc Taco Bell Pizza Hut
Food Service Type
Permanent Food Service
Compare Florida Permanent Food Service Restaurant Inspections
License Number 4502020
Inspection Results
Inspection Completed - No Further Action
Inspection Date 04/03/2013
TOTAL VIOLATIONS
Kfc Taco Bell Pizza Hut7
All Lake County Inspections5
All Florida Restaurant Inspections5

:1rotfl:

Amazing that people will do a drive through so that they won't see what is really going on in the place.

Quality of workers and cleanliness of restaurant is the lifeline of a business.

We don't eat at KFC very often, maybe once or twice a year. When we do, we get the grilled chicken breast and buffet. I don't understand the need for crispy breading which is usually very greasy. Who needs all that grease and salt? Is this for people who are trying to gain weight? (Well, it might make your arteries heavier.)

About cleanlyness, I never noticed the place being dirty. The restroom may not always be as clean as it should be but that can happen on a busy day. Here's the thing about restaurants: Even restaurants that look clean may have deadly bacteria lurking everywhere. You can't see bacteria!

Anybody know, was this before the remodel and new management?