Beef O'Brady in Colony
 

We had that issue the last time we visited (see my post), but they comped us our whole bill including a pitcher and 2 mugs of beer. I'm surprised they didn't make it right.

Bad O Brady
 

Have not found a good B O B anywhere. Chain food, Chain service, Chain quality. It's a pattern.

Sounds like the Server had a real problem. We have been there several times but never had a problem even close to what you encountered. I would want to "chat" with the manager.

Same thing happened to us in October, so I don't think it's a new server issue. We ended up going to the bar and asking about our order, after asking another waitress to check on the order. The bartender and a server who was standing there said the food would be right out. Finally gave up after another 15 minutes, left money for drinks and left. Won't be back.

Had that happen once about a year ago. I was sitting at the bar and didn't say a word except to ask my server if I was getting my burger soon since two other people had. The manager came over after I had eaten and comped my meal. Twas a pleasant surprise. I think every restaurant and server has off days, especially when getting used to not too busy to overwhelmed (which is the case when snowbird season starts). So, I'd hope this was an exception rather than the new rule there.

Kathie,

I have noticed a big change over in servers there. Must be some type of management issue.

Sorry to hear this. I have never had a bad meal or service there. I only do lunch so that may be the difference.

We like dining at B O B in Wildwood. The atmosphere seems more relaxed and the food is just as good.

I don't know the policy of that restaurant, but some local diners will take the cost of your drink and dash out of the server's pay at full cost. And of course leaving without paying for what you did receive is wrong IMO. A complaint to the management as you were leaving would have likely had the charge zeroed.

We were just shocked, and finally left without paying for our drinks.
You should have added that you also stuck the server with the bill you didn't pay. Is that the way we handle disputes in TV? Then proudly tell the world about it! I must be missing something.

There is no excuse for what happened to you.
I think the attitude and service begins at the top.
You must have been starving!

I think it's called dining..More like snowflakes no 2 are alike

You will come to learn that restaurant posts on TOTV are quite common.
A poster complains about food, service, etc,. Then posts will follow that others have had a wonderful experience. I think these whining posts are a waste of time.

Really you left without paying for your drinks, then posted about it. Bad service is one thing but to leave without paying is another thing.

The world is full of tough lessons or at least it should be. I do not understand why people today are so willing to bend over backwards to "understand" the perpetrator of the deed. In the real world, you either do or you don't.

Then posts personally criticizing the OP.

If the server got stuck with paying for two soft drinks, I would consider it an inexpensive, yet powerful, learning experience about leaving a customer UN-served. Perhaps better to absorb the cost of the drinks than to have the manager fire her for her inattention to customers.

Beef O'Bradys is a chain, and like almost every corporation they are interested in your experience at their restaurant. You can contact them on line at Beef ‘O’ Brady’s Family Sports Restaurants and Pubs (the hot link came out as gibberish, but if you click it, it works) and then hit "contact " or you can call their company voice mail at 800-728-8878.

After that lousy experience I don't think you should have paid for
your drinks!
Give me a break!

Sorry for my blunt posts but New Yorkers call them as they see them!

Beef oBradys in colony
 

wow, we were in there last night around 5:30 and it was not busy and our meals came out fast, guess we were lucky.

Beef O'Brady on 466 much better service!

Had similar problem. We called the corporate office in Tampa and given regional supervisor's phone number. Was able to get the owner's direct phone number. Spoke to him directly. After several conversations, we did receive a $35 gift card. Bottom line--- the server never put our order in. Email me if you want the owner name and phone number.

Went into Walmart, only buying about 4 dollars of stuff. The cashier was out of change and had me wait. She came back with paper for the receipt printer but no change. I reminded her she needed to get change. Left me again and I think she went on break. After 20 minutes I just walked out with my stuff which I bagged myself. After that lousy experience I don't think I should have to pay for my purchases.

How is this not theft?

How does the song go.............what ya gonna do when they come for you.

So the moral of the story is, whenever you are inconvienenced, just grab whatever you want, bag it up and walk out the door. It's hard to believe that Wal-Mart didn't have another check-out lane open you could have used.

Hopefully you are not serious, but using this as an analogy for walking out of a restaurant without paying. Otherwise, you could have spent the night in jail for shoplifting $4.00 worth of stuff.

Sorry to hear that. We go to one in Mulberry Grove and had enjoyed their service and staff for the past 6 years without a problem.

That would be correct. I am amazed at the number of posters who seem to think that walking out of the restaurant and not paying was not only correct but would possibly teach the server an important tough lesson in life. I took that opinion and simply moved it to Walmart. Those who didn't see the analogy did seem to identify the action clearly as theft but somehow many don't see non-payment of a restaurant charge as theft.

The one thing that we are all forgetting here...the op couldn't get the server's attention to get her food. So how was she supposed to get the check?
And a $35 gift certificate would not have swayed me in the least. I never go back anywhere just to be aggravated again.

OP obviously had a bad restaurant Experence. Give OP a break. This post is not about her but about really poor service in a TV restaurant. Who really knows what anyone of us might do under similar circumstances.

[QUOTE=mikeod;792193]If the server got stuck with paying for two soft drinks, I would consider it an inexpensive, yet powerful, learning experience about leaving a customer UN-served. Perhaps better to absorb the cost of the drinks than to have the manager fire her for her inattention to customers.[/QUOTE

:agree:

Really it sounds like more then one in this crowd. If service was that bad you just pay the bill or leave the money on the table and not leave a tip. I believe you were just upset and did not consider the end result.

Way too liberal response. More sympathy for worker than is deserved.