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-   -   Happy with one AV vendor and unhappy with one (https://www.talkofthevillages.com/forums/contractors-services-91/happy-one-av-vendor-unhappy-one-103736/)

TheVillageChicken 02-03-2014 01:58 PM

Happy with one AV vendor and unhappy with one
 
I needed two new cable tv outlets in my home. Based on recommendations on this forum, I called Tom @ Villages AV. After I told him what I wanted, he said he was with a customer and would call me back shortly. After a two day wait, I called him back. He said that he had given my number to one of his electricians and was surprised that I had not been called back. He promised to have the guy call me. The next communication was a voice mail he left me a week later. He apologized for not contacting me and left me a personal number to contact him on. I called the number twice and got no answer and no voice mail.



Then..........



I called Paul at 352-255-5211. He made an appointment right away, showed up on time, and did a great job, quickly and at a reasonable price.

kittygilchrist 02-03-2014 04:31 PM

Wellllll, I know a ton of folks who are really happy with Tom. and I just had him over like pronto jiffy to get an estimate. Your difficulty with him mighta been a fluke or maybe God knew Paul needed work. just guessing...
Kitty


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