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-   -   Amelia's at the Waterfront Inn (https://www.talkofthevillages.com/forums/restaurant-discussions-90/amelias-waterfront-inn-116769/)

tab04 06-04-2014 01:58 PM

Amelia's at the Waterfront Inn
 
Check for double billing on your charge card, Ladies Group went to luncheon there early June and so far three had double charges on there statements. Amelias said it was card company but all three had different companies. They were not willing to help and said call card company.

Indydealmaker 06-04-2014 03:21 PM

Quote:

Originally Posted by tab04 (Post 887912)
Check for double billing on your charge card, Ladies Group went to luncheon there early June and so far three had double charges on there statements. Amelias said it was card company but all three had different companies. They were not willing to help and said call card company.

When this happens, it is often an authorization charge, then the subsequent final charge. After the tip is added, the card is run again and the next charge is the "real" one.

TheVillageChicken 06-04-2014 03:31 PM

Quote:

Originally Posted by Indydealmaker (Post 887951)
When this happens, it is often an authorization charge, then the subsequent final charge. After the tip is added, the card is run again and the next charge is the "real" one.

The "authorization charge" would not show up on the statement.

Indydealmaker 06-04-2014 04:16 PM

Quote:

Originally Posted by TheVillageChicken (Post 887953)
The "authorization charge" would not show up on the statement.

It does show up online.

tab04 06-04-2014 09:42 PM

no this was over a month ago and is on the current statement twice, two separate reference numbers, card company said Amelias billed my card twice and canceled second billing challenging Amelias

Indydealmaker 06-04-2014 10:11 PM

Quote:

Originally Posted by tab04 (Post 888143)
no this was over a month ago and is on the current statement twice, two separate reference numbers, card company said Amelias billed my card twice and canceled second billing challenging Amelias

I would bet that it was not intentional. Too easy to catch.

Blips like this happen all of the time. Earlier tonight, I was placing an online order when something similar happened. I clicked "add to cart" and the screen came up with an error and said that the action had not occurred. So I went back and tried again after which my shopping cart showed that the first addition to the cart had gone through after all.

Good Luck!

BarryRX 06-05-2014 06:34 AM

Quote:

Originally Posted by Indydealmaker (Post 888154)
I would bet that it was not intentional. Too easy to catch.

Blips like this happen all of the time. Earlier tonight, I was placing an online order when something similar happened. I clicked "add to cart" and the screen came up with an error and said that the action had not occurred. So I went back and tried again after which my shopping cart showed that the first addition to the cart had gone through after all.

Good Luck!

I agree. Not intentional.

nitehawk 06-05-2014 07:25 AM

Quote:

Originally Posted by tab04 (Post 887912)
Check for double billing on your charge card, Ladies Group went to luncheon there early June and so far three had double charges on there statements. Amelias said it was card company but all three had different companies. They were not willing to help and said call card company.

Nice way to run a business
Quote:

Originally Posted by BarryRX (Post 888210)
I agree. Not intentional.

Intentional or not -- should not happen and an apology is in order from the management

ROCKETMAN 06-05-2014 12:32 PM

Also at the waterfront no more petrina on thursday night. Guests said the lobby was to noisy which it was and several times she cancelled for whatever reason.

Bonanza 06-06-2014 01:22 AM

Quote:

Originally Posted by nitehawk (Post 888230)
Nice way to run a business


Intentional or not -- should not happen and an apology is in order from the management

The restaurant is correct.
There is nothing they can do from their end.
Each person would have to work it out with their credit card company.

nitehawk 06-06-2014 07:30 AM

Quote:

Originally Posted by Bonanza (Post 888669)
The restaurant is correct.
There is nothing they can do from their end.
Each person would have to work it out with their credit card company.

I think the OP said three different companies - so they all make the same mistake ?????

CFrance 06-06-2014 07:40 AM

Quote:

Originally Posted by Indydealmaker (Post 888154)
I would bet that it was not intentional. Too easy to catch.

Blips like this happen all of the time. Earlier tonight, I was placing an online order when something similar happened. I clicked "add to cart" and the screen came up with an error and said that the action had not occurred. So I went back and tried again after which my shopping cart showed that the first addition to the cart had gone through after all.

Good Luck!

Yes, and that is exactly how I ended up with 60 lbs of Nature's Logic Lamb & Rice instead of 30 from wag.com. Haven't had to order dog food for over two months!


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