WTG Square 1
 

We don't often go to places like Square 1 due to health restrictions but after a late game of golf today we were both tempted by junk food! I remembered getting a BOGO email offer from :thumbup:Square 1 so we figured they'd be pretty busy but not being in a hurry we went anyway. We waited about 15 minutes to be seated on the patio, placed our order with Crystal pretty quickly and had a bit of a wait to get our orders. It was a nice evening and we weren't in a hurry so we did not complain. A manager brought our order after about 20 minutes, apologized profusely for our wait and gave us a check with a zero balance! We protested but Crystal said she was sorry for the wait and wanted to be sure we returned! Our FREE dinner was very good and service was flawless! :icon_hungry::icon_hungry:

We have eaten there several times and have always had a good experience. They are victims of their own success during the dinner rush, but everything else makes up for an occasional delay in dinner.

They are wise business people. Their investment in kindness and gracious manner will pay them huge dividends later on. That's the concept on which the developers built this beautiful, thriving place. Then the customers are so pleased they do most of the advertising for them, by word of mouth.

Just so you know, the current BOGO offer is for today and tomorrow (not sure if you need the BOGO email or not).

the get one has to be under $10-not many choices so not really a bogo????

We ate there several times on our visit last month and it was our favorite! Their Bacon Bleu Burger is absolutely the best thing I ever put in my mouth! We also found the service to be above average. For anyone interested, they do allow dogs on their patio and bring them their own bowl of water. I can't recommend them enough. I thought they were FABULOUS!

Just curious, but is 20 minutes really considered a LONG wait? That's pretty amazing, I would call that pretty normal just to make sure everything was cooked enough. Also, what is BOGO?

I agree. If I was comped a meal because I waited 20 minutes I would never have to pay. Hmmmmm.

BOGO is buy one get one free.

I agree and we tried to explain that we were ok with it but they insisted on comping the bill! There are enough under $10 choices to make the BOGO (buy one, get one free) well,worth your while!

I wish I was comped at the doctor's office after waiting 30 minutes or more. It's a good thing that doctors don't manage restaurants.

We went yesterday about 4:00 and used the coupon. We each had a drink then we both ordered the All American hamburger. I got onion rings and hubby got fries. It was very good.

We went there yesterday (two couples) at about 6:00PM. None of us had been at this restaurant before. There was a crowd waiting - their computers were down and they said they were not able to seat people for at least an hour. So we went down the road to Evans Prairie (my first time there), were immediately seated, and had an excellent dinner.

That must have been right after we left. We left just about 5:00 and there was a line waiting. The place was packed.