The20Percent |
11-23-2014 02:17 AM |
I signed up for their service when a nice and knowledgeable rep came by my house and took note of my pitiful yard. The service sounded good, so he signed me up, they sprayed my yard one time and then the constant phone solicitations started! Each call was to try to get me to sign up for yet another of their services for more money. Annoying enough to be hammered with calls (even ringing my cell when I was in Italy and not seeming to care when I told the rep he was costing me $2.95 per minute with his sales pitch) but to beat it all these calls were an obvious scam. How can I be sure of this? Because each time a different rep from Tru Green would call, they would tell me that their yard team just came by and discovered that my bushes and trees around my house were experiencing some kind of bug disease which needed treating before they die...only problem was...I had these bushes and trees COMPLETELY REMOVED after I had signed up for Tru Green service, as I was in the process of having all new landscaping put in! So the first two times they called me, they were telling me that I needed treatment on trees and bushes that were none exisitant in my yard and the third time they called was AFTER NEW trees and bushes had been planted! To beat it all, I would tell each new rep who called that this could not be possible and I realized that they were trying to scam me, but even after I would tell one this, yet another would call me back a few days later with the same line and tactic! After the third call from them, I finally called back the company myself (before they had a chance of spraying my yard a second time) and completely cancelled their service and demanded my money back, which was paid a year in advance.
I have heard there are a lot of companies out their taking advantage of us Villagers, but this is one company that is clearly trying their best to do so by obviously using an aggressive phone solicitation team to spread fear and lies to drum up more business. Had my original trees and bushes been in place at the time of their calls, I could have never proven this.
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