Talk of The Villages Florida

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-   Landscape Talk (https://www.talkofthevillages.com/forums/landscape-talk-129/)
-   -   Native Cut (https://www.talkofthevillages.com/forums/landscape-talk-129/native-cut-139346/)

dewilson58 01-14-2015 05:22 PM

Native Cut
 
The old threads are closed............any NEW information on Native Cuts???

Good or Bad..............interested on how they did for you.

Thanks

joann marino 01-18-2015 10:29 AM

I am not sure if I am posting correctly. Please do not use native cuts. They do not respond to telephone calls or emails in addition to poor monthly service

christinamarie 01-27-2015 09:31 AM

To all of our customers and potential customers. Thank you for your loyalty. Despite our best efforts, we were unable to satisfy this particular customer. We were not given the opportunity to address certain concerns. After we received his very excited voicemail, we returned his call within 30 seconds. This was the first and only time we heard that he had any concerns and was told we would not be allowed to address them. Given the opportunity we will stand behind our work. We even had a worker knocking on his door within 2 hours asking him to reconsider. We encourage continual feedback from our customers. We understand that protecting their landscape investment is an ongoing partnership and commitment. We were very dismayed to hear that after 2 years of superior service to be cancelled by these individuals. We wish them the absolute best and sincerely regret that we were not able to meet their expectations.

KristenY 02-06-2015 11:08 PM

Native Cuts has not only built us an absolutely amazing patio but they have worked to repair and refurbish landscaping we had done just 2 years ago by another popular landscaper. We are very pleased with the monthly service they are providing as well. Our calls and concerns are returned and addressed in a timely manner. I would highly recommend Earl and his crew to anyone. Please feel free to contact me for photos or additional information.


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