Be careful when you call Comcast ;-)
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Of?
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Can't make this stuff up
You can't make this stuff up.. Comcast said:"We have zero tolerance for this type of disrespectful behavior and are conducting a thorough investigation," Steve Kipp, a vice president, told the blog. When was the last time somone called Comcast regarding a bill or service? Are these not riddled with disrepect by not anwering the calls, making customers wait when going to their stores, by waiting 4-5 days for down service, by over billing and then making the customer spend hours + on the phone to correct,etc.etc!! Maybe Mr. Kipp is out of touch with the real Comcast???:mornincoffee:
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I am dealing with this in PA. We will downsize in 7 days and have had Comcast for years. We asked for a new customer promotion and was told no. I went to the local store and they were sympathetic. They suggested telling the toll free number we would switch to Fios. To have a transcript of my conversation I have started using live chat with as many things as possible. When I did live chat last evening, the person at the other end of the Comcast chat said, we'll hate to see you leave. Really!?!!?
My personal email is Comcast. What I have learned through this, is to shop for the best service and price with zero loyalty, but not have an email tied to the account. |
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Interesting point! No wonder they're so quick to set up an email account. Glad we never started using ours. |
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Yes, excellent advice. I have made the mistake of having e-mail through my ISP in the past. I now use gmail and my e-mail is independent of the ISP.
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