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-   -   AOL blocking emails (https://www.talkofthevillages.com/forums/computer-questions-92/aol-blocking-emails-147429/)

Hancle704 03-15-2015 06:20 PM

AOL blocking emails
 
This is becoming a real nuisance. AOL is blocking emails from Centurylink users. According to Centurylink tech support this is an ongoing issue with AOL. I gave up AOL years ago but some family members and friends stick with them because they can't figure out how to get rid of them and retain their address books and favorites.

villagetinker 03-15-2015 09:17 PM

This sounds illegal, you might want to contact seniors against crime and see what they say.

Chi-Town 03-15-2015 09:45 PM

This has been going on for some time. One company blames the other. I use Gmail as a backup to get the blocked AOL emails. You must let the AOL user have your Gmail address instead of the CenturyLink . What a pain.

villagetinker 03-16-2015 08:56 AM

To OP,

I tried a Google search on "centurylink blocking aol" and found several results, including 1 or 2 that suggested AOL might have gotten into your blocked senders list, or the spam filter (yours or centurylink) might be the culprit.

Hope this helps.

champion6 03-16-2015 09:02 AM

Quote:

Originally Posted by villagetinker (Post 1029354)
To OP,
I tried a Google search on "centurylink blocking aol" and found several results, including 1 or 2 that suggested AOL might have gotten into your blocked senders list, or the spam filter (yours or centurylink) might be the culprit.
Hope this helps.

Um, you should have googled "aol blocking centurylink" That is the problem reported by the OP.

Hancle704 03-17-2015 09:42 PM

AOL still blocking emails. I learned today from Centurylink Tech Support that AOL is also blocking emails from Embarq customers and several other internet providers. Tried calling AOL Tech Support and after a long wait was connected to a person that I could not understand who finally told me to call tech support or to have family members that are AOL customers and can't receive my emails call AOL. Reminded my why I gave up AOL over 10 years ago. "Expected wait time to reach tech support less than 25 minutes." My calls to Centurylink tech support after going through the prompts takes a few seconds.

Moderator 03-17-2015 09:52 PM

I suggest dumping this problem squarely in the lap of CenturyLink. You are paying for a service that you are not getting due to some misbehavior on the part of Centurylink or some of its customers.

Hancle704 03-18-2015 04:31 PM

Quote:

Originally Posted by Moderator (Post 1030299)
I suggest dumping this problem squarely in the lap of CenturyLink. You are paying for a service that you are not getting due to some misbehavior on the part of Centurylink or some of its customers.

They told me AOL is also blocking Embarq, Go daddy and several others that I don't recall. What I have done is sent emails using my Gmail account to my family and friends that are AOL customers, asking them to complain to AOL about emails to them being blocked.

Is there misbehavior on the part of Centurylink or some of its customers? I don't know but if AOL can shut down some, could they shut down all except AOL clients? I would think this would be like post office stopping all mail from The Villages because someone in The Villages is sending junk mail.

Chi-Town 03-19-2015 02:01 PM

AOL is still a dial up Web provider in my thinking. I know it's tough to change an email address you've been using for many years, but it's right there with Netscape and Napster as far as perception goes.

GoTech 03-24-2015 12:15 AM

AOL seems to block senders that may spam you or block a sender that many other people have blocked as well. Go to AOL Keyword: Mail Contacts. You will see a list of blocked contacts. Check to see if CenturyLink is one of those blocked contacts by scrolling down until you see a box with the text "Block mail from addresses I specify" Above it. Then if you do see it, simply delete their contact from the text box and click save. Hope this helps!

kathy and al 03-25-2015 08:13 AM

It appears that as of Tues. 3/24 the issue has been resolved. I also was having the same problem but all seems to be well today.

JoMar 03-25-2015 04:14 PM

Quote:

Originally Posted by GoTech (Post 1033716)
AOL seems to block senders that may spam you or block a sender that many other people have blocked as well. Go to AOL Keyword: Mail Contacts. You will see a list of blocked contacts. Check to see if CenturyLink is one of those blocked contacts by scrolling down until you see a box with the text "Block mail from addresses I specify" Above it. Then if you do see it, simply delete their contact from the text box and click save. Hope this helps!

Finally, a logical possible solution.....thank you.


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