Talk of The Villages Florida

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-   -   Totv support (https://www.talkofthevillages.com/forums/computer-questions-92/totv-support-157451/)

kenkard 07-09-2015 09:12 AM

Totv support
 
Does anyone know how to contact these people by phone? I sent in a help request a few days ago and haven't heard anything from anyone. I'm trying to post a classified and never get a box that says start a new post only to log in when I'm already logged in.I've logged in and out several times, cleared my cashe and passwords and still get nothing and am using windows 8.1.

CUSTOMER SUPPORT HELP HELP HELP

PS: I spoke to Villages.net people and they were polite and tod me that they have nothing to do with TOTV and don't have any contact information for them.

jnieman 07-09-2015 09:33 AM

Quote:

Originally Posted by kenkard (Post 1084452)
Does anyone know how to contact these people by phone? I sent in a help request a few days ago and haven't heard anything from anyone. I'm trying to post a classified and never get a box that says start a new post only to log in when I'm already logged in.I've logged in and out several times, cleared my cashe and passwords and still get nothing and am using windows 8.1.

CUSTOMER SUPPORT HELP HELP HELP

PS: I spoke to Villages.net people and they were polite and tod me that they have nothing to do with TOTV and don't have any contact information for them.

Try sending an email to talkofthevillages@gmail.com

I always get a response from them.

villagetinker 07-09-2015 02:36 PM

I have had this exact problem ever since the new version was rolled out, I have found a work around.

Log out of TOTV. Go back to the TOTV site, but do not login, click on the classified button, then login. You should nor see the red and green buttons and be able to post your ad. You will also be able to go back to the home page and the rest of the site.

As I see it when you login at the home page the TOTV does not always carry over to the classified page that you are logged in, hence you get the message to login again.

I have pointed this out to the ADMIN, they cannot duplicate the problem......

Hope this helps.:thumbup:

villagetinker 07-09-2015 02:38 PM

Sorry, I did not answer your original question, I do not think they have a phone number....

TOTV Team 07-09-2015 09:36 PM

Hello - as a free website we don't have phone support and will respond to your email shortly. We apologize for the delay.

Best Regards,

TOTV Team

villagetinker 07-10-2015 07:29 AM

Kenkard,

Did my solution work for you?

VT


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