deano_hoosier |
07-13-2015 03:20 PM |
Change your Debit/ATM PIN after travels
We were in Cancun in February, and used ATM's several times for pesos. I always tried to use ATM's in very visible/secure areas such as banks, hotel lobbies, etc .... but my account just got dinged for $500 on each of Wed, Thur, Fri and Sat. My bank's fraud operation called me Saturday night and asked if we were travelling in Mexico.
It is being corrected, the card cancelled and new card being issued. But took a trip to the local office to file a fraud report and will take about 10 days to get a new debit card. So I asked, can I set up an alert with your bank for large withdrawals so I get an e-mail if one happens. (I have that with my credit cards)... They said "no". They depend on their fraud operation to catch and then call your phone number. Now if you are travelling away from your phone number (like overseas, for example) the phone call is a weak sort of notice. I'd rather use an email for such a notice.
I did check Citizens as well and they like my local Indiana bank only have the catch and call routine available.
So I'm going to try and remember to call and change my PIN number of travelling to locations where I've had to use suspiciously located ATM's. It is easy to do and would have saved me some hassle had I thought to do it after Cancun trip.
Citizens said they would have caught it after the first withdrawal because I'd not notified them of travel to Mexico. My local bank just blew it I think.
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