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keithwand 07-23-2015 09:47 AM

Pool Owners
 
Our house and pool were built in 2012.
Since that time the Hayward Ecostar filters mother board and pump have been replaced due to a "communication error" reading.
Thankfully it has been covered under a 3 year warranty. But it keeps happening.
Anyone else having this problem or am I just the lucky one?
T&D is perplexed as well.

GPGuar 07-23-2015 01:10 PM

I also have a pool that was built around 2012, I don't have any problems with the filter but I have had problems with the mother board on my Hayward gas pool heater. I have had T and D and Hayward out 7 times but they still can't seem to narrow down the cause. I asked them (Hayward) to just change out the heater, but they would rather just keep coming out and repair it. Seems to me to not be very cost effective.:mad:

PJUCTH 07-23-2015 02:20 PM

T&D Does great quality work in my experience. Business however goes down the tubes when something does go wrong

keithwand 07-23-2015 07:52 PM

The computer mother board on the pump and the box on the wall have both been replaced since January 2015.
Today we got a call from T&D that the communication error has happened again.
They will check it out tomorrow and let us know.

keithwand 07-24-2015 06:53 PM

New mother board replaced on the pump.
T&D thinks it could be from lightning but none of our neighbors have had a problem.
Guess the next thing we can do is have a surge protector added to the pool equipment directly.
Have the SECO whole house protector now but need more protection.

keithwand 08-22-2015 12:12 PM

Update!
Now the mother board on tha wall of the house croaked again!
T&D has no idea what's going on.
This is 3 new boards on the wall unit and 3 new pumps.
We have at he SECO surge protector and each electrical box in the garage have built in protectors too.
Have never had a breaker trip or anything else so not lightning.
Anyone else?

virgind 08-23-2015 07:42 AM

I had a pool put in 5 years ago no fancy stuff just a pump a filter and heat pump guess I'm lucky. Use a in line chlorination no salt generator to much to go wrong and no problems.


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