Talk of The Villages Florida

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-   The Villages, Florida, General Discussion (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/)
-   -   Kitchen Faucet Warranty (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/kitchen-faucet-warranty-159692/)

mtdjed 08-14-2015 09:58 PM

Kitchen Faucet Warranty
 
After 8 years our kitchen faucet kind of failed. I probably could have taken it apart and decalcified the swivel but a call to Delta Faucets resulted in a new faucet being sent ($200) . Be aware of lifetime warranty for original purchasers. Same with outdoor entry/garage lights and door key entry sets finishes.

Jima64 08-14-2015 10:23 PM

Good customer service
 
Quote:

Originally Posted by mtdjed (Post 1099914)
After 8 years our kitchen faucet kind of failed. I probably could have taken it apart and decalcified the swivel but a call to Delta Faucets resulted in a new faucet being sent ($200) . Be aware of lifetime warranty for original purchasers. Same with outdoor entry/garage lights and door key entry sets finishes.

Glad they stood behind the product after 8 years. Were they easy to deal with about the type of problem?

yobeano 08-15-2015 07:59 AM

Yes, I have used the lifetime warranty for the delta shower parts but I had no idea the outside garage lights were also covered under a lifetime warranty by that manufacturer. Have you ever used the warranty on the lights?

FlamingoFlo 08-15-2015 09:34 AM

I also had to call Delta for a replacement piece for my kitchen faucet. They were wonderful. No charge and I had it within a couple days.

784caroline 08-15-2015 03:23 PM

Quote:

Originally Posted by mtdjed (Post 1099914)
After 8 years our kitchen faucet kind of failed. I probably could have taken it apart and decalcified the swivel but a call to Delta Faucets resulted in a new faucet being sent ($200) . Be aware of lifetime warranty for original purchasers. Same with outdoor entry/garage lights and door key entry sets finishes.

Tell me more about the outdoor garage lights. Who was the manufacturer and did you deal with them directly. The finish on our outdoor lights including the lamp post has really gone bad.

phillygirl 08-15-2015 04:10 PM

Id love to hear about outdoor lights too. I went to pikes who installed and they pretty much said 'tough, you'll need to replace'. Seems to me the paint shouldn't be peeling off after a few years.

mtdjed 08-15-2015 07:59 PM

I need to correct the post about lifetime warranty on the lights. I had mine replaced during the first year under the Village warranty. Sorry for the error in my post.

The Delta people were great in their service.

yobeano 08-16-2015 08:42 AM

OK Thanks, we just painted ours.


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