ServiceSmart....bad company!
 

One year ago in December I signed up two properties with this company for an annual contract. (Pest Control, Lawn Care). They made huge promises about improving a portion of the corner lot of the house I live in. The area now is worse than a year ago. The sod has huge circles where the grass is dead. Several weeks back the owner (Kenny) came to my house and agreed to re-sod this area. It has now been five weeks and nothing has been done. I have called five or six times for the owner to return my call to no avail. Today I called again. They are just not reputable and will tell you most anything on the phone to satisfy you but do not follow through. Since I paid for both properties up front in order to save some money I tried to get a refund back in the Summer but they have refused. I would never use them or recommend that anyone use ServiceSmart. :cus::sad::

Sorry to hear about your problems, that is the problem with paying up front. I fired them, was only paying every 3 months. I do my own lawn now, will not be long before I fire myself!!!!

Did you go to their office in Ocala and demand a refund? I did and I got mine. You have to be super insistent. I think I was a down right witch, but I got my refund. I had about 2 months left on my contract, too. Hope it works for you!

Thanks, I may go on Thursday.

Thanks but....
 

In my almost 70 years I have owned many homes in several States. I said in my post that I have two houses in TV. I was trying to save a little money. Lawn Care (mowing) is no where near the same as lawn care. Especially with a large company like SSmart. Thank you for telling me info I already knew. If they have such a bad reputation why is there not a page where this is discussed?

Sent you a private message. Plan to go to Ocala tomorrow.

Sent you a PM. Plan to go tomorrow.

There are
 

Do a search and you will see many postings listing the lousy service they charge you for and not do.

I ask about them last DEC with zero response. It's easy for you to come here now and tell me what to do like you know everything. Yes, I am very upset and there should be a place where those of us can go and find out easy who the crooks are.

As I said, it's good to use the Search Button to research Contractors. There are many archived threads about Service Smart.

No need to call out Jima64 who is giving you good advice. There have been many previous threads on TOTV about Service Smart. If you had called The Better Business Bureau, they would have told you about many complaints registered against SS.