Talk of The Villages Florida - Just moved ..everything set up but printer

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lpkshop

11-25-2015 01:10 PM

Just moved ..everything set up but printer

I have the printer connected to the network..no problem but on the PC it says it's offline. Troubleshooting says turn it on..turned it off and on still no change. I have an HP 5660 printer and a dell laptop using Windows 10. Any suggestions?

TNLAKEPANDA

11-25-2015 01:22 PM

Reboot your router by unpluging it. Then reboot your computer.

Shadow8IA

11-25-2015 01:24 PM

Usually it means your computer is not hooked to the Internet but sometimes you'll get the message if your time and date on your computer are wrong. Sometimes even the sleep mode will make it think it's offline.

Arctic Fox

11-25-2015 02:22 PM

Quote:

Originally Posted by lpkshop (Post 1150806)

Does your printer work when plugged directly into your laptop, rather than via the network?

lpkshop

11-25-2015 05:14 PM

Thanks everyone. I had to reinstall the drivers and ta da it works

MikeV

11-25-2015 10:11 PM

Quote:

Originally Posted by lpkshop (Post 1150921)

Thanks everyone. I had to reinstall the drivers and ta da it works

Darn. that's exactly what I was gonna suggest!

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