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Comcast snowbirds beware
Went to the Comcast Office in late March and canceled my internet as of 4-7-16.I will not return to TV for 5 months,so I am hoping to get the new account rate of 29.95.
Well I checked my account a few days ago,the service was not terminated and my new bill is $69.95 and my auto pay was still active. After 3 phone calls with about 60 minutes on hold a credit for $69.95 has been issued but my account has the internet as connected.Looks like more follow up needed. If you cancel Comcast service you need to follow up and make sure the cancellation was process correctly. |
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I am always correcting their mistakes, hard to believe they are one of the biggest companies . I suppose they give to both parties to maintain the monopoly. Trully wish i lived nearer a big city to get over the air, plus competion, we are here for the plucking. |
I would recommend against auto pay to any business. I hesitate to give anyone access to a checking or savings account or a credit card. We usually just go on 'Seasonal Suspension' which is merely leaving everything in place and paying a monthly fee of $14.47/mo. which is rental of the box and (stupid of me) renting the modem. Long story short but we had cause to be up north from December on and I scaled back on services i.e. HD, DVR, channels received. I would love to see some sort of competition but I doubt that will happen. Good luck to you.
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The auto pay by companies like Comcast are authorized to deduct their payment each month from one's bank account. Comcast is in control of the deductions until such time as the auto pay is cancelled. |
We are on autopay for every bill except Comcast. We receive an email from Comcast with our itemized bill. I check the bill and then I pay it through Citizens.
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We've had Comcast for the past year. No billing issues. In addition, we had them in NoVa, again, no billing problems.
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