Massey Beware
 

They say a picture is worth a thousand words .... here are two.

The only thing worse than Massey treating for weeds and killing the grass is their lack of customer service.

I gave up on them years ago!

What's their slogan - "expect more and get it"? Looks like the OP did get more - more dead grass.

I would ask them to come and replace those dead spots with sod since they are supposed to be taking care of your lawn.

I assume this happen while you were away from TV. Massey should, at least, give you a break on repairing the damage. However, none of the companies are going to come and check your yard weekly and I recommend a "house watch" service if your away more than two weeks at a time. An alternative might be a good friend to check but that is asking a lot and a big responsibility even for a good friend. "Bugs" can destroy a yard in a short time. Sorry this has happen to you.

Sod webworms, army worms or fungus can do a number on your yard in just a few days. A monthly service needs input from the homeowner asap.

I have had Massey since moving here in 2006. they have been very responsive and very effective. Every company and any company can have a bad performer. When I first arrived the worker doing my lawn was a poor performer. I called for the supervisor. He came out to my home did soil testing finding nutrient deficit corrected the problem. Lawn is in good shape

Perhaps all the OP needs is a minor correction?

We have also had Massey since moving here. Have had absolutely no issues with our lawn.

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Yes, I found Massey to be very responsive...when they received my final check and notice to cancel. Received multiple "concerned" phonecalls, etc. No thanks.

I wonder.......WHAT services you contracted with Massey for. This damage could have been caused by sod web worms. I wonder if you live here year 'round? This grass looks very dead, not just in the process. I think it wise to NOT tell your lawn service if you are off campus for just plain security reasons. (sorry I am a worrier) but things can happen to your lawn that are not caused by over or under fertilization or weed control.


I don't have a dog in this fight. We don't use Massey...but When we were snowbirds with limited lawn service, we would come home to unpleasant surprises in our lawn and bushes and weeds.


What ever it is appears to be in your neighbor's yard too, according to the second picture between the houses. Do they have Massey too?

We know of people who is lawn was being mowed and the hydraulic system let go. There is oil in spots in the whole yard. You could tell as they were mowing the lawn but did not stop. When mower was stopped by owner he said it was like that when they got there. Company was called They refused to do anything about it waiting to hear which lawn company it is. But the lawn is basically destroyed.

Those pics speak volumes about trying to grow lawn turf in what was pasture dirt for millennia, that was ALL moved and transplanted after all the topsoil was scraped off, hauled, piled and the hauled again to other areas as home lots were built.

You can only defy nature so much. This is why so many homes here use river rock. Mother Nature always prevails.

Fertigator? Others?
 

Opinions about Fertigator? I'm not thrilled with Deans. I'm paying for bed weed control, yet I have persistent weeds. The best I can describe our lawn is scruffy. Our lawn service at our previous home up north prided themselves on having the best looking lawns/landscaping around. After they had worked on our property for about 3 months, we had a beautiful, lush lawn and our beds were pristine. I felt I was getting my money's worth.

I probably could do better with another company (or set of companies), but so far Fertigator's occasional lapses haven't been bad enough that I've been motivated to fire them. As a part-year resident, I do like having one company to deal with.
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Bob C