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-   -   Lost Google Chrome - help (https://www.talkofthevillages.com/forums/computer-questions-92/lost-google-chrome-help-192402/)

Debfrommaine 05-04-2016 04:50 PM
Lost Google Chrome - help
 
OK, I admit that I am a computer lackie not a techie....have used Google as the search engine forever, all of a sudden this morning - bam, gone, won't connect to my Windows 7 any longer. Any help is appreciated, thanks in advance.

Rapscallion St Croix 05-04-2016 04:56 PM
Quote:
Originally Posted by Debfrommaine (Post 1221813)
OK, I admit that I am a computer lackie not a techie....have used Google as the search engine forever, all of a sudden this morning - bam, gone, won't connect to my Windows 7 any longer. Any help is appreciated, thanks in advance.
Your title mentions Google Chrome which is a browser and your post refers to Google search engine. They are two different things. Which one are you having trouble with?

Debfrommaine 05-04-2016 05:00 PM
Good question and thank you for catching that - I can not connect to Google Chrome; can still use google as as a search engine.

Rapscallion St Croix 05-04-2016 05:02 PM
I would go to Control Panel and uninstall Chrome. Then reinstall.

Debfrommaine 05-04-2016 05:32 PM
Quote:
Originally Posted by Rapscallion St Croix (Post 1221817)
I would go to Control Panel and uninstall Chrome. Then reinstall.
Sent you a PM, thanks

AJ32162 05-04-2016 05:46 PM
You need to provide more information.

Do you have the Google icon present on your computer?

What happens when you click on it?

It sounds to me as if the Google Chrome browser opens and takes you to the Google default page which also has the google search engine.

You are obviously using a browser of some sort or you would not be able to post on this forum.

It sounds to me like what have lost, and no longer have access to, is your "saved homepage". Which is an easy fix.

But, without being more specifics it's hard to troubleshoot your problem.

Debfrommaine 05-04-2016 07:11 PM
Quote:
Originally Posted by AJ32162 (Post 1221836)
You need to provide more information.

Do you have the Google icon present on your computer? I tried to uninstall it and deleted the icon but it was there.

What happens when you click on it? When I clicked on the icon it would not open.

It sounds to me as if the Google Chrome browser opens and takes you to the Google default page which also has the google search engine.

You are obviously using a browser of some sort or you would not be able to post on this forum. I resorted to Firefox and transferred my bookmarks there and it is working.

It sounds to me like what have lost, and no longer have access to, is your "saved homepage". Which is an easy fix. I heard that Windows XP is no longer supported by Google Chrome, makes sense which is likely my problem.

But, without being more specifics it's hard to troubleshoot your problem.
Thank you!

AJ32162 05-04-2016 08:58 PM
Have uninstalled and reinstalled Google Chrome with any success?

You might also want to try accessing google chrome by clicking in the "windows ball" on the lower left corner and then type "google" in the search window. Then click on the google chrome program at the top of the column.

ColdNoMore 05-04-2016 09:49 PM
You might think about switching to Firefox as your browser, after trying IE and Chrome I have found it to be much more stable.

And you can easily import all of your favorites and saved sites to Firefox.

Just a suggestion.

Debfrommaine 05-05-2016 04:57 AM
Quote:
Originally Posted by ColdNoMore (Post 1221932)
You might think about switching to Firefox as your browser, after trying IE and Chrome I have found it to be much more stable.

And you can easily import all of your favorites and saved sites to Firefox.

Just a suggestion.
Thanks, did switch to Firefox and all is well now. Thanks everyone!


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