Happy with a/c company
 

Hi all,
I have had a wonderful experience with my A/C company "DeSantis".
When the heat hit last month my A/C became inefficient (the unit was 20 years old) so I called DeSantis to come for a service call. They arrived within 4 hours and proceeded to check out my system, after spending 1.5 hrs diagnosing the problem they added Freon (didn't promise it would hold) and charged me $170 for the call and the Freon. This lasted the weekend and again we lost A/C. The owner Frank came out and again tried to resuscitate the unit to no avail. Knowing I needed a new system I asked Frank to give me an estimate to replace the entire system. I had looked in replacing the system a week before and knew a ballpark figure. His estimate was right on so I asked when he could install the new system, he told me how busy his techs were and it would not be before 2 weeks......he knew no one would wait 2 weeks in the heat so he offered to install a "loaner" the next day until he could install my new system. This was a smart move on his part to keep us happy and cool. To his word we had a new system installed 8 days later by the most professional techs I have met since coming here 4 years.
I am extremely happy, satisfied and impressed by the company's professionalism and concern for our comfort.
*****DeSantis A/C and Heating ...... 352-753-3166 *****
(By the way---they returned the $170 for the service call and Freon)
Thank you Frank, Jimmy, Dave and (I forgot the other tech's name)

I can second this recommendation for DeSantis. They recently replaced our system under very difficult circumstances. Frank, the owner, even came out to the house to inspect his workers installation. Very honest and did not try to over sell us.