Talk of The Villages Florida

Talk of The Villages Florida (https://www.talkofthevillages.com/forums/)
-   TOTV Website Support and Testing (https://www.talkofthevillages.com/forums/totv-website-support-testing-74/)
-   -   TOTV Website Difficulties (https://www.talkofthevillages.com/forums/totv-website-support-testing-74/totv-website-difficulties-216156/)

Moderator 10-29-2016 02:45 PM

TOTV Website Difficulties
 
All your concerns continue to be forwarded to Admin to try to get the problems resolved. Unfortunately, since the problems do not affect all members, it is harder to isolate the cause. As an example, one member using Firefox and Windows10 has a problem with PMs, while another with Firefox and Windows10 does not. Some find the Hide Classified button works, while it does not for others. It seems political threads appear for some under New Posts and not for others.

Your patience is appreciated as we work through this. Please continue to post problems that appear as well as noting when a problem for you seems resolved. While potential solutions are tested using different platforms, there may still be some affected.

A reminder regarding Tapatalk problems. The site does not support Tapatalk. It will work, but some functions will not operate normally. TOTV has a mobile app that should resolve those problems.

Moderator

Golf-Tinker 10-29-2016 03:18 PM

Hide Classified Button - IPad Pro
 
Hide Classified Button does not work. Access TOTV with Opera browser on iPad 9.7 Pro running IOS 9.3.

Where do I download TOTV app?

Nucky 10-29-2016 04:59 PM

Quote:

Originally Posted by Golf-Tinker (Post 1312475)
Hide Classified Button does not work. Access TOTV with Opera browser on iPad 9.7 Pro running IOS 9.3.

Where do I download TOTV app?

There may be a better way but I just use Google and type in Talk Of The Villages. It works very well. :coolsmiley:

justjim 10-29-2016 05:23 PM

Political Threads continue to appear in my new posts. Iam currently using my I-phone smartphone.

villagetinker 10-29-2016 07:09 PM

I have sent at least 3 emails, but will summarize here:
1. I cannot access (read or write) PMs, further, when in the PM area, only the first 2 items on the left column are clickable. I found if I clicked on one ove the symbols (very few were clickable), I could then type text in the message field, however the SEND button was not clickable.
2. I have no access to any but the first 2 items in the user control panel.
3. I am running Windows 10 (updated 2-3 days ago) and I have tired IE-11, Edge, and Chrome all with the same results.
4. I do NOT recall seeing the political threads.
5. If I hit the HIDE CLASSIFIED button to quickly, I get the you have to wait 30 sections error message, I need to hit the NEW posts button, and WAIT 30 seconds to HIDE the classifieds.

IMHO, I think your user database was clobbered during the recent "security" upgrade, and the result is all of the above problems, and the randomness between users.
Hope this helps.

Fraugoofy 10-29-2016 07:21 PM

Are you going to make "your mobile app" function like a real mobile app rather than a mini website? Thanks for considering this. Peace out...

Sent from my SM-N910R4 using Tapatalk

justjim 10-30-2016 09:11 AM

Surely somebody can fix this. Patience is a virtue but every time you look at "new posts" about half of the Threads are political garbage it is becoming increasingly hard to be patient. This is on my I-phone 6 which is currently my only link to TOTV. Most of the political Threads are nothing but posted hate and garbage. I'm gone until there is a fix.

billethkid 10-30-2016 09:14 AM

I just don't open what I have no interest in reading.

photo1902 10-30-2016 09:37 AM

Quote:

Originally Posted by billethkid (Post 1312796)
I just don't open what I have no interest in reading.

Same here. I really don't know why people just can't do the same. There are a lot of posts I don't care to see, so I'm not sure if anything could be done to specifically filter posts to everyone's liking.

New York Transplant 10-30-2016 10:00 AM

There should be a separate page for political posts. JMOO

jnieman 10-30-2016 10:23 AM

Quote:

Originally Posted by Moderator (Post 1312456)
All your concerns continue to be forwarded to Admin to try to get the problems resolved. Unfortunately, since the problems do not affect all members, it is harder to isolate the cause. As an example, one member using Firefox and Windows10 has a problem with PMs, while another with Firefox and Windows10 does not. Some find the Hide Classified button works, while it does not for others. It seems political threads appear for some under New Posts and not for others.

Your patience is appreciated as we work through this. Please continue to post problems that appear as well as noting when a problem for you seems resolved. While potential solutions are tested using different platforms, there may still be some affected.

A reminder regarding Tapatalk problems. The site does not support Tapatalk. It will work, but some functions will not operate normally. TOTV has a mobile app that should resolve those problems.

Moderator

Using windows 8.1 on chrome and cannot reply or send any P.M.'s either. Also when clicking on a classified ad and I tried several there is no button to contact the seller. Also there is no button to edit your own ads. All of this while logged in.

alancusa 10-30-2016 10:33 AM

Quote:

Originally Posted by Moderator (Post 1312456)
All your concerns continue to be forwarded to Admin to try to get the problems resolved. Unfortunately, since the problems do not affect all members, it is harder to isolate the cause. As an example, one member using Firefox and Windows10 has a problem with PMs, while another with Firefox and Windows10 does not. Some find the Hide Classified button works, while it does not for others. It seems political threads appear for some under New Posts and not for others.

Your patience is appreciated as we work through this. Please continue to post problems that appear as well as noting when a problem for you seems resolved. While potential solutions are tested using different platforms, there may still be some affected.

A reminder regarding Tapatalk problems. The site does not support Tapatalk. It will work, but some functions will not operate normally. TOTV has a mobile app that should resolve those problems.

Moderator

Although I don't log out of the site, each time I return I have to click on new posts, then wait 30 seconds to get rid of the classifieds each time I return. Pain in the butt!

fw102807 10-31-2016 07:57 AM

Is anyone working on the classifieds section? We can no longer post and add because this button is missing.

Retiring 10-31-2016 11:42 AM

Unable to send PM, using MacOS 10.10.5.

No luck with:

Safari 10.0.1
Google Chrome 54.0.2840.71
Firefox 3.6.26

Any idea when this will be repaired?

Thanks.

TOTV Team 11-02-2016 12:28 PM

Hello All -

We apologize for the inconvenience and appreciate your patience. As you know we have done over the years heavy customization to the website for the maximum benefit of the users. We have had multiple issues happen at one time as we were doing security updates that broke a number of custom features. We have been working diligently to correct these issues.

Yes you must be logged into your TOTV account first in order to use the classifieds and this is for the user's protection. First thing to do is clear your cache on your browser and start fresh. If you are still having issues as of today please report them to us by clicking the contact us at the bottom of any page and we will work through any issues any user has.

Thanks again in advance.

Best Regards,


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