CPAP Personal Pulmonary.
 

We have been having problems receiving CPAP supplies from Personal Pulmonary. The company changed to sending supplies by mail when in the past it was via home delivery. We have had to call numerous times and they always have an excuse and no supplies are sent .. Anyone else having this problem?? Any recommendations to change to a different company would be appreciated.. Our insurance is Medicare. Thanks.

Yes I was so I called Pulmonary Plus and thy sent them. Their number is 352-343 8888. I expect they may be the same people, since they used the same number as the other did,

Breathe Easy Medical
 

I've been using Breathe Easy Medical for almost 5 years now, and am also having problems. Like you, they used to directly deliver to the door, called me in advance when I was due for supplies, etc. Now I have to call them at the 3 month interval, and then I found out they use the date that the supplies are delivered for the 3 month date for Medicare...not the date they are ordered. The time frame between the two can sometimes be as long as 2 weeks which then stretches the 3 months to 3 1/2 months between supplies. I had used the same water chamber for over 3 years before I read a pamphlet which said it should be changed every 6 months. The last time I ordered supplies, I was told that I needed new orders from my doctor so that added additional time to my delivery. I'm not sure if all these problems are due to the company I'm using or changes from Medicare. I also suspect that there are a lot of people here in TV on c-pap machines which might also add to the problem.

I have been satisfied with Southern Respiratory in Mount Dora. Hope this helps you.

Have used Matrix Medical for years and they no longer make home deliveries or do 6 month check of oxygen concentrator.They do send supplies within a day or two via UPS. I suspect this all is result of Medicare cutting reimbursements to providers.

I want to caution anyone who is or may do business with this company. THIS BUSINESS IS NOT BBB ACCREDITED. Their rating is F. 97% of the customer reviews are NEGATIVE. I made the mistake of doing business with them for a CPAP.
Apria Healthcare
(949) 639-2000
Apria Healthcare
33 years in business
Headquarters
26220 Enterprise Ct
Lake Forest, CA 92630-8405
Business Started: 07/19/1984
Business Incorporated: 03/03/1992 in CA
Type of Entity
Corporation
Business Management
Principal: Mr. Dan Starck, CEO
Ms. Debbie Morris, Chief Financial Officer
Mr. Raoul Smyth, General Counsel
Business Category
Hospital & Medical Equipment & Supplies
Alternate Business Names
Apria Healthcare Group Inc
Overview
This company offers medical equipment services.
BBB Reason for Ratings
Factors that affect the rating for Apria Healthcare include:
Failure to respond to 5 complaint(s) filed against business
20 complaint(s) filed against business that were not resolved
THIS BUSINESS IS NOT BBB ACCREDITED
Apria Healthcare
F
BBB Rating System Overview
Customer Review Rating:
Positive
1%
Neutral
2%
Negative
97%
[97] Reviews
[901] Complaints
Composite Score: 0 3
Apria Healthcare has received 1.03 out of 5 stars based on 97 Customer Reviews and a BBB Rating of F.