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Sirius/xm warning!
About the time my subscription was due to expire I discovered that I couldn't access my Sirius account. About the same time I received an email from them requesting I call their customer service number. I had renewed previously by check. After searching the internet I discovered that Sirius has been charging customers for renewal even though they had not approved it.
Many customers have had to file with their state's Attorney General to file a complaint. I'm curious if anyone else has had the problem? |
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I found that last year I renewed by check for $119 fees included. I'll call Sirius the month before and renegotiate staying with the pay by check. People with problems seem to have allowed Sirius to access their credit card information.
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They also offer a 6 month term for $30 plus fees and tax for a total of about $37. I call before it renews and get the same rate.
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I also have it on my calendar and call each year a few days before expiration.....has never been an issue. I also listen mostly in the car but also have prime music for echo, dot and phone.
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Didn't work this time for me
I've had Sirius for over 10 years and have always paid approximately $110 with taxes. This year has been a totally different experience as I got an email stating my renewal would be $225. So, I called them this past Saturday to negotiate as always and the woman I spoke with wouldn't go for it. (I couldn't believe it so I told her to let it expire.)
I can't decide if I want to go through the aggravation of calling AGAIN or waiting to see if they'll send me an offer. I have a feeling business must be good so they don't need my business. P.S. For those of you that said you have Prime, you don't get talk radio with that do you? I have prime but only use Sirius for talk radio in my car. Thanks |
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As regards Sirius, I have XM in my car. Last year the price went up over $200 (a significant percentage of which was a royalty fee paid to the music industry). That was too much, so I downgraded to fewer channels and got it under $150. But its still too expensive for the value I get from it. I'm still evaluating alternatives. -- Bob C |
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