Talk of The Villages Florida

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-   -   STAY AWAY from Service Smart Owl Landscaping & Pest Control - Ocala, The Villages (https://www.talkofthevillages.com/forums/contractors-services-91/stay-away-service-smart-owl-landscaping-pest-control-ocala-villages-242312/)

MrGreenStreet 06-10-2017 09:27 AM

STAY AWAY from Service Smart Owl Landscaping & Pest Control - Ocala, The Villages
 
3 Attachment(s)
I want to make sure my fellow Villagers know that this landscaping service has been maintaining my neighbors yard for a while and it is the worst looking lawn on the entire street. The weeds in the front AND back grow to 2-3 feet high in between service and the home looks abandoned. The entire neighborhood agrees this one lawn is an eyesore on the 2200 block of Evans Prarie Trail. I took some pics so you can see what we have to look at every time we leave the house or look out the window:

I hope the owner of this business sees this post and takes some pride in his work because this is pathetic.

villagetinker 06-10-2017 10:04 AM

You can call this in to deed compliance, and they will investigate, and if necessary take over lawn care, billing the owner. The owner my not have any idea what is going on. There have been several past cases where the owner passed away, went into a nursing home, or some other event and the property languished. They maybe a snow bird, and the business is taking advantage of them, who knows. As for the business, it is possible they are doing what they were contracted to do, I have seen their trucks in our area (Pinellas), and have not seen these results. Please call, as you are aware calls are anonymous.

sunlover 07-13-2017 02:23 PM

There are numerous very unhappy current and past customers of this company. Their service has declined particularly during the past year. I have made numerous calls to get them out to perform the contracted services. Many customers prepay up to a year and now forfeiting their money since it's difficult to get them to respond or refund their money. It seems the only recourse is to ride out your contract and change service providers. I do NOT recommend using them! I live in my home and I was embarrassed with the length of my grass. I resorted to pulling weeds myself. It took 3 wks for them to cut grass. I've been calling for 3 wks to get them to trim the shrubs, check some diseased plants, trim palms, and weed. I get told everytime that I'm on the schedule and they'll be out tomorrow. Tomorrow hasn't arrived yet....ugh!

PLFord 08-12-2017 04:26 PM

We look forward to our prepaid contract running out-need we say more.

Arlington2 08-12-2017 04:31 PM

We were very happy when our prepaid contract expired. Within 2 weeks our lawn went from dismal to very good when we switched to Dean's.

Pearson14505 08-12-2017 04:37 PM

With all the bad posts on this company I can't understand why anyone would use them. My neighbor has them, as soon as he goes up north, they know it. After, his lawn and schrubs look terrible.

villagetinker 08-12-2017 05:02 PM

Quote:

Originally Posted by Pearson14505 (Post 1435181)
With all the bad posts on this company I can't understand why anyone would use them. My neighbor has them, as soon as he goes up north, they know it. After, his lawn and schrubs look terrible.

Why not give your neighbor a call and let him know that he is not getting what he is paying for, then he can call SS and get them out their. He may appreciate your feedback.

vinricci 08-12-2017 08:16 PM

Seniors vs Crime has a dossier on them 3 inches thick. Why can't they be banned from doing business here?

Wiotte 08-12-2017 09:34 PM

Quote:

Originally Posted by MrGreenStreet (Post 1409620)
I want to make sure my fellow Villagers know that this landscaping service has been maintaining my neighbors yard for a while and it is the worst looking lawn on the entire street. The weeds in the front AND back grow to 2-3 feet high in between service and the home looks abandoned. The entire neighborhood agrees this one lawn is an eyesore on the 2200 block of Evans Prarie Trail. I took some pics so you can see what we have to look at every time we leave the house or look out the window:



I hope the owner of this business sees this post and takes some pride in his work because this is pathetic.



The owner doesn't care. Call deed compliance.


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thelegges 08-13-2017 08:24 AM

Quote:

Originally Posted by Wiotte (Post 1435279)
The owner doesn't care. Call deed compliance.


Sent from my iPhone using Tapatalk

So you know the owner personally? If they do not have a home watch, they might not know they are being taken advantage of. Our next door neighbor was Canadian soon as they left lawn company stopped coming. Our home watch emailed me with pictures, even though not her account. I forward the email and pics to owner. They fired their lawn company and their home watch, and hired my people.

Wiotte 08-13-2017 09:14 AM

Quote:

Originally Posted by thelegges (Post 1435360)
So you know the owner personally? If they do not have a home watch, they might not know they are being taken advantage of. Our next door neighbor was Canadian soon as they left lawn company stopped coming. Our home watch emailed me with pictures, even though not her account. I forward the email and pics to owner. They fired their lawn company and their home watch, and hired my people.



I don't have to know the owner. It's up to the owner to do their due diligence, to insure their property is maintained properly so as not to infuriate the owners of the adjoining properties. Again, deed compliance needs to be contacted.


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billmcnall 08-13-2017 12:10 PM

I too just got rid of them. They only delivered about 30% of what I paid for and even that was poorly done. They should be sued for not fulfilling the contracts they give you. Switched to Massey, pay a little more but at least you get what you pay for.

Xlrcad2009 09-12-2017 08:57 PM

Does anyone know the address of service smart in Ocala. We are very unhappy with the service and want to go directly to main headquarters. They no longer answer their phone.

Wiotte 09-12-2017 09:02 PM

STAY AWAY from Service Smart Owl Landscaping & Pest Control - Ocala, The Villages
 
Quote:

Originally Posted by Xlrcad2009 (Post 1447306)
Does anyone know the address of service smart in Ocala. We are very unhappy with the service and want to go directly to main headquarters. They no longer answer their phone.



Google

I hope your right. That might mean they're out of business, as Service Smart anyway. I'm tired of seeing their weed infested lawns topped off with a Service Smart flag.

Toymeister 09-12-2017 09:18 PM

You can look up the owners address easily with Sumter county, why not send him\her a pic of what is going on. Yes it takes more effort than dropping a dime on them. But 95% chance it will be well received and acted upon quicker


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