Talk of The Villages Florida

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-   -   The Villages Health - Survey (https://www.talkofthevillages.com/forums/medical-health-discussion-94/villages-health-survey-243928/)

trichard 07-13-2017 12:51 PM

The Villages Health - Survey
 
Today I received a letter from the so called " leadership" of The Villages Health. They start off by saying they are sorry for the disruptive decisions they made last year. TVH has contracted with a research firm out of Tampa to help them improve their services.

I am an Original Medicare patient who sought care elsewhere when they decided to exclusively accept only United Healthcare Medicare Advantage. They are running negative cash and losing millions. Could it be that they are looking for a diplomatic way to again accept Original Medicare Insurance?

golfing eagles 07-13-2017 02:05 PM

Quote:

Originally Posted by trichard (Post 1423847)
Today I received a letter from the so called " leadership" of The Villages Health. They start off by saying they are sorry for the disruptive decisions they made last year. TVH has contracted with a research firm out of Tampa to help them improve their services.

I am an Original Medicare patient who sought care elsewhere when they decided to exclusively accept only United Healthcare Medicare Advantage. They are running negative cash and losing millions. Could it be that they are looking for a diplomatic way to again accept Original Medicare Insurance?

Not a chance.

BTW, you KNOW they are running a negative cash flow and losing millions, how????

rivaridger1 07-13-2017 03:39 PM

Received the same letter and you did not mention the fact they also actually apologized which is a first. They asked for " candor and honesty " in responding to the survey. Since they gave the " boot " to both myself and my wife, they will receive a most candid response indeed. Okay " Golfing Eagles ", the perennial skeptic, why do you think they are apologizing and surveying all the pains in their posteriors they thoroughly irritated with their prior actions ? I am really quite curious.

raynan 07-13-2017 05:30 PM

My husband and I both also got the survey and "the boot". He's champing at the bit waiting to be contacted to give his "candor and honesty".

golfing eagles 07-13-2017 06:48 PM

Quote:

Originally Posted by rivaridger1 (Post 1423900)
Received the same letter and you did not mention the fact they also actually apologized which is a first. They asked for " candor and honesty " in responding to the survey. Since they gave the " boot " to both myself and my wife, they will receive a most candid response indeed. Okay " Golfing Eagles ", the perennial skeptic, why do you think they are apologizing and surveying all the pains in their posteriors they thoroughly irritated with their prior actions ? I am really quite curious.

I'm not at liberty to say

manaboutown 07-13-2017 08:33 PM

It's all about the money...

BTW - Where is The Villages Heath?

CFrance 07-13-2017 08:49 PM

Quote:

Originally Posted by golfing eagles (Post 1423963)
I'm not at liberty to say

So why say anything at all? I know that when people complain about a company/doctor/dentist, etc., others chastise them for not naming who they're talking about. IMO, this is a similar situation.

If you know something, say something. I think you should tell these people why they should or should not fill out the surveys, based on what you know.

And if you know in advance you can't give an explanation, then maybe don't say anything at all. JMO

Carla B 07-13-2017 09:16 PM

Thought I read a couple months ago that they hired a pediactric physician... I couldn't figure out why, since Villagers don't have young children. Then someone said they are taking patients from the surrounding areas. Ironic, since the health system was started for Villagers, and now a large portion of us are excluded.

manaboutown 07-13-2017 09:22 PM

Quote:

Originally Posted by Carla B (Post 1424010)
Thought I read a couple months ago that they hired a pediactric physician... I couldn't figure out why, since Villagers don't have young children. Then someone said they are taking patients from the surrounding areas. Ironic, since the health system was started for Villagers, and now a large portion of us are excluded.

Is a maternity ward in TV's future?

villagetinker 07-13-2017 09:42 PM

I had actually suggested before that if necessary, they (VHS) could offer a 2 tier care system, one based on Advantage plans and one based on Supplemental plans, no idea if this is a good idea or a practical idea. Anyway, after we both had to leave our PCP, who we really liked, we are looking forward to the survey with the hope that this will be opened to more insurance plans. Colony Plaza is much closer than Leesburg.

ColdNoMore 07-13-2017 10:08 PM

Quote:

Originally Posted by CFrance (Post 1424000)
So why say anything at all? I know that when people complain about a company/doctor/dentist, etc., others chastise them for not naming who they're talking about. IMO, this is a similar situation.

If you know something, say something. I think you should tell these people why they should or should not fill out the surveys, based on what you know.

And if you know in advance you can't give an explanation, then maybe don't say anything at all. JMO

:thumbup:

Buffalo Jim 07-13-2017 10:34 PM

Quote:

Originally Posted by manaboutown (Post 1423996)
It's all about the money...

BTW - Where is The Villages Heath?

It is located where all of the best things and smartest people in the world are located ...

in New Jersey !

manaboutown 07-13-2017 10:57 PM

Quote:

Originally Posted by Buffalo Jim (Post 1424049)
It is located where all of the best things and smartest people in the world are located ...

in New Jersey !

Well,:agree: since I was born in NJ I can hardly disagree!

gomsiepop 07-14-2017 06:48 AM

I am eagerly looking forward to learning what the outcome will be. Unfortunately, my husband and I were affected by The Villages decision to only accept Medicare Advantage. We now have another primary physician outside of The Villages. Would we return? You bet!! In a heartbeat. I am anticipating a favorable result after the survey is completed!! PLEASE

Villageswimmer 07-14-2017 08:27 AM

Quote:

Originally Posted by gomsiepop (Post 1424094)
I am eagerly looking forward to learning what the outcome will be. Unfortunately, my husband and I were affected by The Villages decision to only accept Medicare Advantage. We now have another primary physician outside of The Villages. Would we return? You bet!! In a heartbeat. I am anticipating a favorable result after the survey is completed!! PLEASE

Although we really like our new doc, we'd likely return as well. We would want to feel fairly certain that history won't repeat itself, however.


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