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-   -   Baffled by GMAIL (https://www.talkofthevillages.com/forums/computer-questions-92/baffled-gmail-252765/)

alwann 01-12-2018 06:03 PM

Baffled by GMAIL
 
All of the sudden, I can't print GMAIL messages. The printer works fine for documents, PDFs, and everything else, but when attempting to print the contents of a GMAIL message the device activates okay but puts out blank pages. Somehow the data, which I can clearly read on the monitor, doesn't get to the printer. It's an Epson ink jet printer, for what that is worth.

Anybody ever experience something like this?

I checked in with the Google/GMAIL forum and found nothing relevant.

fw102807 01-12-2018 06:16 PM

You can always copy the content and paste it into notepad or wordpad and print from there

villagetinker 01-12-2018 06:49 PM

if you have more than one print option, make sure the correct printer is selected, it is possible somehow the default printer was changed.

alwann 01-12-2018 06:49 PM

Yeah, I know but still don't understand the root of the problem.

alwann 01-12-2018 06:54 PM

Well, the printer prints so the default must be correct. It just won't print gmail.

EPutnam1863 01-12-2018 07:35 PM

Quote:

Originally Posted by villagetinker (Post 1504357)
if you have more than one print option, make sure the correct printer is selected, it is possible somehow the default printer was changed.

Yes, this is very likely. I have three printers and often forget to switch back and forth. Go to Control Panel and look for Devices. Then click Printers and click the one you want to be default if you have more than one printer.

alwann 01-12-2018 08:15 PM

Thanks but I don't understand. If the print command makes the printer run and generate paper, how could it not be the defaulted one? Again, docs print. MSN emails print. Gmail comes out blank.

JimD 01-12-2018 08:24 PM

Assuming the problem is in the Chrome browser, clear your temp internet files in Chrome.
If that does not work, do a reset. I have had that happen in the past and one of those usually does the trick.

Jim

jnieman 01-12-2018 09:11 PM

I've had my printer do very strange things before and when I change the cartridge all is solved. Worth a try.

crustybaker 01-12-2018 11:18 PM

Gmail must have the wrong default printer. You have to change it

Nucky 01-13-2018 05:02 AM

This happened to me some time back. Instead of printing from print inside your file try using the file at the top left. It worked for me and then suddenly it started working the old way again also.

jnieman 01-13-2018 06:19 AM

Also make sure the print color is not set to "white"

fw102807 01-13-2018 07:46 AM

I have found that when something quirky like this happens either the app or the browser has had a bad update and the problem is eventually discovered and fixed. If you google you will see that this is a known issue and there are many suggestions depending on OS, browser and system.

biker1 01-13-2018 07:51 AM

Power down the system and your printer and try again.

Quote:

Originally Posted by alwann (Post 1504339)
All of the sudden, I can't print GMAIL messages. The printer works fine for documents, PDFs, and everything else, but when attempting to print the contents of a GMAIL message the device activates okay but puts out blank pages. Somehow the data, which I can clearly read on the monitor, doesn't get to the printer. It's an Epson ink jet printer, for what that is worth.

Anybody ever experience something like this?

I checked in with the Google/GMAIL forum and found nothing relevant.



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