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-   -   Comcast modem router questions (https://www.talkofthevillages.com/forums/computer-questions-92/comcast-modem-router-questions-255800/)

jebartle 02-14-2018 10:50 AM

Comcast modem router questions
 
Help with linksysmodem/router install. Any assistance would be appreciated, tired of comcast rental fee.
Bought new link sys DOESIS 3.0.

villagetinker 02-14-2018 12:48 PM

I think you need to call Comcast for them to initialize the device on their system.

deano_hoosier 02-14-2018 01:12 PM

Just did this a few weeks ago. Comcast has a place on their website where you can link up the new modem without doing the call. Use the following link to see how to do it.

Hook Up Your Router to Connect to the Internet

jebartle 02-14-2018 02:39 PM

Thank you, thank you!

villagetinker 02-14-2018 04:15 PM

Quote:

Originally Posted by deano_hoosier (Post 1515100)
Just did this a few weeks ago. Comcast has a place on their website where you can link up the new modem without doing the call. Use the following link to see how to do it.

Hook Up Your Router to Connect to the Internet

Great info, thanks for posting this, I hate calling them.

jebartle 02-14-2018 05:34 PM

Quote:

Originally Posted by deano_hoosier (Post 1515100)
Just did this a few weeks ago. Comcast has a place on their website where you can link up the new modem without doing the call. Use the following link to see how to do it.

Hook Up Your Router to Connect to the Internet

Mine is a combo modem and router, would this website apply?

shumbapie 02-14-2018 08:44 PM

I suspect that you will need to contact Comcast. It looks like this website is for installing a router after you have the internet modem installed. The first thing that needs to be installed is the modem. You mentioned that you have a combined modem and router. You will need to call Comcast and provide them with a MAC address (should be on the modem/router) and the model number of the device.

Dan9871 02-15-2018 06:54 AM

There are separate instructions for modem self installation

Install and Activate Your Purchased Modem for Xfinity Service

CathyandJohn 02-15-2018 07:19 AM

When we signed up with Comcast they recommended we purchase our modem. We bought the one they recommended. However, they failed to tell us that if we had a problem with it they couldn't fix it due it not being their rental modem. Therefore, we couldn't get it fixed so had to go to renting theirs. You might ask them about this. Just a suggestion.

retiredguy123 02-15-2018 07:39 AM

Quote:

Originally Posted by CathyandJohn (Post 1515246)
When we signed up with Comcast they recommended we purchase our modem. We bought the one they recommended. However, they failed to tell us that if we had a problem with it they couldn't fix it due it not being their rental modem. Therefore, we couldn't get it fixed so had to go to renting theirs. You might ask them about this. Just a suggestion.

To purchase the same modem at Best Buy as the Comcast modem, which includes the landline phone connection, would be about $220. For me, it makes more sense to rent the Comcast modem for about $10 per month. If the modem you own malfunctions, or even if your service fails and Comcast blames it on your modem, how long will it take you to get your service restored? If your modem is under warranty, it may take weeks to enforce the warranty, and you will be out of service.

biker1 02-15-2018 08:35 AM

This isn't going to address the OPs issue but may be of help for others in making decisions. One of the things I like about CenturyLink via fiber to the house is that they give you an IP address at a RJ-45 jack in the wall. At this point, you can plug in any router (not a modem/router, just a router) or computer and you don't need any assistance from CenturyLink. I understand that you will require their equipment if you have their Prism IPTV service but if you only have internet you can skip their equipment and easily use your own. If you want a "landline", any of the Voice-over-IP phone services will save you money.

Quote:

Originally Posted by retiredguy123 (Post 1515248)
To purchase the same modem at Best Buy as the Comcast modem, which includes the landline phone connection, would be about $220. For me, it makes more sense to rent the Comcast modem for about $10 per month. If the modem you own malfunctions, or even if your service fails and Comcast blames it on your modem, how long will it take you to get your service restored? If your modem is under warranty, it may take weeks to enforce the warranty, and you will be out of service.


SFSkol 02-15-2018 08:55 AM

Just to further summarize on this....


Quote:

This isn't going to address the OPs issue but may be of help for others in making decisions......
There are basically four technologies to get internet to your home and examples of each.

Satellite - Direct TV
Cable - Comcast
Phone Lines - Century Link
Cell Towers - Through your phone service provider

biker1 02-15-2018 08:59 AM

In the case of CenturyLink, there are actually two technologies: copper wire "phone lines" (aka DSL) and fiber optic cable to the house.

Quote:

Originally Posted by SFSkol (Post 1515262)
Just to further summarize on this....




There are basically four technologies to get internet to your home and examples of each.

Satellite - Direct TV
Cable - Comcast
Phone Lines - Century Link
Cell Towers - Through your phone service provider


SFSkol 02-15-2018 09:18 AM

Wasn't sure it the fiber option was available in The Villages as I haven't seen it here in the Historic Section. Is it, anywhere in the Villages?

biker1 02-15-2018 09:21 AM

I believe everything below 466a and other selected areas in The Villages has fiber to the house. I live down near Brownwood.

Quote:

Originally Posted by SFSkol (Post 1515274)
Wasn't sure it the fiber option was available in The Villages as I haven't seen it here in the Historic Section. Is it, anywhere in the Villages?



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