Computer problem
 

Tried to put this on the computer forum but did not come up. Having trouble with computer. A program called PC PRO Cleaner keeps loading and stops everything. Any suggestions on how to get rid of it?

If the program continues to give you trouble, please feel free to contact us and we would be glad to help!

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Bring up the ADD/Delete programs, find the offending program and right click to get the uninstall option. This should get rid of the program. If the program reappears after a reboot, then this is more like a virus and will take more work to delete. If you are running a anti virus software, try running a scan. If you are using Windows 10, run the windows defender. If none of this works, contact the computer club for one of their resident experts.

I would save what is important on another hard drive or in the cloud. Then I would erase everything and reinstall the operating system or buy a chromebook.

Malwarebytes. Download. Run it. Sorted.

Or buy an Apple product. :posting:

Or a Chromebook.

Wow that seems harsh.

I did some google searches and there are a lot of posts about this many dating back to 2012. Some say you need to modify the registry to finally get rid of it that even after using the uninstall program it seems to come back. If it were me I would contact a professional. Even after being a computer user for over 30 years there are some things I leave to the professionals.

It wasn't meant to be harsh.

Once you back everything up you can try all kinds of fixes. But sooner or later you need to reinstall the OS. Unintended stuff gets in and the OS gets a little bit slower everyday.

You can a get a chromebook at walmart and try it out for 10 days.

Been using a Chromebook for years now. I use it 99.99% of the time. Safe, Simple, Secure.
I'd be glad to list all the computers and operating systems I've use over the past 50 (yes 50) years but I would need a lot of space.
Chromebook does everything I need it to do.

I have re-imaged and repaired thousands of computers for a school system. I had to troubleshoot for my family over the phone. It rarely went well. Finally I bought a chromebook for an over 55 relative. They were kickin and screamin. I said it's waiting for you at Walmart and bring it back if you don't like it. It was $200. Within 24 hours she said it was perfect. I never get a fixit call over the phone anymore. I know the frustration for the user and fixer very well.

Thank you Tomwed,

I've been running Chromebook workshops at the Villages Computer Club workshops and have been getting good feed back. I gave a talk on Chromebooks at the Villages Connected Computer club last October and will give another in April. Like you, I feel 90% of Villagers could use a Chromebook.

Can you run programs on Chromebooks like Quicken, Turbo Tax, do spreadsheets and word processing?

"Chromebooks don't normally run Windows software—that's the best and worst thing about them. You don't need antivirus or other Windows junk…but you also can't install Photoshop, the full version of Microsoft Office, or other Windows desktop applications.Feb 3, 2018"
I own an older windows 8 laptop too. I need it for stand alone programs and to print to an older printer. 99% of the time I'm on the web using chrome and web apps like office. I need at least 2 ways to be online all the time.