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swooner 09-11-2018 11:45 AM

Solar Panel Repair
 
I have a rooftop Solar panel system to heat my pool. Have sprung a leak and need someone who can perform repairs. Please don't refer Jack's Solar as they are totally non responsive. Any referrals would be appreciated.

photo1902 09-11-2018 12:18 PM

Quote:

Originally Posted by swooner (Post 1580249)
I have a rooftop Solar panel system to heat my pool. Have sprung a leak and need someone who can perform repairs. Please don't refer Jack's Solar as they are totally non responsive. Any referrals would be appreciated.

T&D. They replaced a panel on my roof in less time than it takes me to brush my teeth :)

swooner 09-11-2018 02:04 PM

Quote:

Originally Posted by photo1902 (Post 1580256)
T&D. They replaced a panel on my roof in less time than it takes me to brush my teeth :)

Interesting! They told me earlier today that they do not work on rooftop solar panels. ????

photo1902 09-11-2018 02:57 PM

Quote:

Originally Posted by swooner (Post 1580283)
Interesting! They told me earlier today that they do not work on rooftop solar panels. ????

T&D were the ones that installed ours. Since the panels were still under warranty, I contacted them, and within a week they were out and replaced the leaking panel. I was told another division of T&D does the repair, not the normal pool repair tech. This was March 5 of this year, but two men showed up from T&D for the repair. Maybe they only work on the ones they install?

PaulDenise 09-11-2018 04:12 PM

The phrase 'solar panel' is not sufficiently specific. T&D could think that you are concerned about solar electric panels. They don't do much electrical work.

I would call them 'pool heater panels'.

graciegirl 09-11-2018 06:27 PM

Quote:

Originally Posted by photo1902 (Post 1580306)
T&D were the ones that installed ours. Since the panels were still under warranty, I contacted them, and within a week they were out and replaced the leaking panel. I was told another division of T&D does the repair, not the normal pool repair tech. This was March 5 of this year, but two men showed up from T&D for the repair. Maybe they only work on the ones they install?

Us too. Right after Irma last year. Quick and good.


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