Talk of The Villages Florida

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-   All About Golf Carts and Things (https://www.talkofthevillages.com/forums/all-about-golf-carts-things-156/)
-   -   Thank you Kart Aide! (https://www.talkofthevillages.com/forums/all-about-golf-carts-things-156/thank-you-kart-aide-299062/)

Deaner 10-15-2019 08:30 AM

Thank you Kart Aide!
 
I just wanted to give a shout out to Kart Aide for coming to our rescue last night. I had made a u-turn to help someone who looked like they needed assistance. Unfortunately our 4-forward cart has a large turning radius and I clipped a curb. Evidently this caused the tire seal to the rim to be compromised. About a half hour later the tire went totally flat and the inner rim was exposed while we were on our way home from Publix in Grand Traverse Plaza. This was about 7:30pm and we were stranded. I called Kart Aide (wasn't a member, but I joined this morning), and they were there in about 20 minutes, beating their quoted half hour time. They were able to restore the seal to the tire and re-inflate it in a matter of minutes. I haven't taken the cart out this morning (tire looks OK) but Kart Aide said that if it went flat again to give them a call and they would tow it to the cart shop at no additional charge.

Kart Aide is a great company to do business with, member or not! KartAide.com

karostay 10-15-2019 08:41 AM

Best bang for the buck and prompt response time...
Used them myself last week customer the past 8 years

tophcfa 10-15-2019 08:42 AM

Thanks for the report on Kart Aid, that is great to know. We subscribe to their service but have never had to use them. It's great to know they will be there for us if the need ever arises.

John_W 10-15-2019 08:59 AM

I've been a member since 2011, but fortunately I've never had to call them.

Kart Aide Website

N44125 10-15-2019 10:59 AM

Also...great company, great service. We’ve had our 2 golf carts registered for about 8 years.. Used them twice, both times fantastic.

NoMoSno 10-15-2019 07:05 PM

How much do they charge if you are not a member?

kcrazorbackfan 10-15-2019 08:34 PM

We've been a member for 5 years and have used them 4 times; GREAT SERVICE PROVIDER!

Sail41 10-16-2019 07:49 AM

I've had Kart Aide for many years and never needed assistance until last night. Called and within 15 minutes they picked us up and delivered us and the cart to our house. Great Service and well worth the cost.

Ben Franklin 10-16-2019 11:24 AM

I've been a member of Triple A for a long time. I just called them and they said they would do the same for our golf cart. Has anyone ever had to use them? Anyone know the differences between AAA and Kart Aide?

Opmoochler 10-16-2019 02:58 PM

AAA is SLOW, KartAide is speedy.

Deaner 10-17-2019 10:31 AM

Quote:

Originally Posted by NoMoSno (Post 1688940)
How much do they charge if you are not a member?

They charged me $60.

NoMoSno 10-17-2019 10:48 AM

Quote:

Originally Posted by Deaner (Post 1689203)
They charged me $60.

Thanks for the answer.
Been a member for 8 years and never had to use them.
Would be more cost effective to just use them on an as needed basis.

Deaner 10-17-2019 11:12 AM

Quote:

Originally Posted by NoMoSno (Post 1689211)
Thanks for the answer.
Been a member for 8 years and never had to use them.
Would be more cost effective to just use them on an as needed basis.

Yes, their rates for non-members are quite reasonable. I joined them the next day to give them support. I doubt they would have the same reliability and service without their subscription base.

hlsboro 10-17-2019 11:39 AM

After all these positive responses i joined yesterday!

JimmyV 12-16-2019 09:17 PM

I have been a member of Kart Aide for 10 years. I have used them and they are very reliable. On Sunday my golf cart broke down. I called them and they came in less than 5 minutes . My golf cart was transported to The Villages golf center in Lake Sumter ,Gordons Garage.
Highly recommend Kart Aide

dnobles 12-17-2019 05:32 AM

We waited 2 hours for AAA they dispatched from Ocala. Kart Aide top shelf

eweissenbach 12-17-2019 04:55 PM

Good for you that they responded so economically. No offense to you, but they really should either refuse to respond to non members or charge a more substantial fee for service. There may well be people who, knowing of this policy would either drop their subscription or never pick it up, thinking they would be money ahead to simply wait until the service was necessary. It is analogous to buying homeowners insurance after a fire starts and expect the insurance company to pay. The whole premise upon which insurance or a service like kart aide is predicated is spreading of risk - the many that have no or few problems provide the money to serve those that do, which is why they can provide the protection economically.

Sail41 12-17-2019 07:53 PM

Quote:

Originally Posted by eweissenbach (Post 1702592)
Good for you that they responded so economically. No offense to you, but they really should either refuse to respond to non members or charge a more substantial fee for service. There may well be people who, knowing of this policy would either drop their subscription or never pick it up, thinking they would be money ahead to simply wait until the service was necessary. It is analogous to buying homeowners insurance after a fire starts and expect the insurance company to pay. The whole premise upon which insurance or a service like kart aide is predicated is spreading of risk - the many that have no or few problems provide the money to serve those that do, which is why they can provide the protection economically.

They charge a fee of $60.00 if you just call and are not a member. It's your choice if you wish to join, but pay the 60 first and then call the office to join. I asked that same question when I was picked up.

DonH57 12-18-2019 09:49 AM

Quote:

Originally Posted by Deaner (Post 1688756)
I just wanted to give a shout out to Kart Aide for coming to our rescue last night. I had made a u-turn to help someone who looked like they needed assistance. Unfortunately our 4-forward cart has a large turning radius and I clipped a curb. Evidently this caused the tire seal to the rim to be compromised. About a half hour later the tire went totally flat and the inner rim was exposed while we were on our way home from Publix in Grand Traverse Plaza. This was about 7:30pm and we were stranded. I called Kart Aide (wasn't a member, but I joined this morning), and they were there in about 20 minutes, beating their quoted half hour time. They were able to restore the seal to the tire and re-inflate it in a matter of minutes. I haven't taken the cart out this morning (tire looks OK) but Kart Aide said that if it went flat again to give them a call and they would tow it to the cart shop at no additional charge.

Kart Aide is a great company to do business with, member or not! KartAide.com

Their service is great. We've used them for years. It's worth having if you need it.:a040:


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