Bad Landscape Repair
I hired a landscaper who did a poor job. After $4000, I have dead plants (they finished last Friday) and it just doesn’t look good overall. They offered to replace the plants if I paid for new ones, which I will not do. I already paid them too much for what they did. Any suggestions on who to call to fix it?
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Terrascape | Nursery and Landscaping for The Villages, Florida
Terrascape on the west side of US 301 just south of Rainey Trail, north of Wildwood. They have their own 10 acre nursery. In 2011 when my CYV was new I had them remove the pine straw, put down weed block, move the holly tree to the back and replace with a palm tree and add 10 tons of copper rock, cost $2500. In 2013 I tried another company who build a retaining wall and added two large palms and several new shrubs and redid the irrigation. It looked good for about five years but in the past year or so the retaining wall started falling apart, some of the plants were dying and the sylvester palm wasn't looking good. I called the company that did that landscaping about the Sylvester Palm and they didn't want to hear about it. I went back to Terrascape and they came and repaired the retaining palm, trimmed about 10' down on the palm, added about 20 new shrubs and removed the dead, redid the irrigation, and replaced all the rocks. They sent 4 guys who worked all day and it came to $1900. http://terrascape.biz/wp-content/upl...ped800-web.jpg Here's how it looked two months ago when Terrascape was finished https://scontent-mia3-1.xx.fbcdn.net...a7&oe=5E81EFBD |
Thank you. I will call Terrascape.
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Florida Premier Landscape Design Inc. did the landscape I was unhappy with.
After paying them $4000, i naively expected the yard to look nice and have healthy plants. |
Plants are usually warantied for a year . I would check where they bought them although you may have to pay to have them replanted
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$4,000 is cheap for landscaping. You get what you pay for. Would you trust your heart transplant to low bid?
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We had Luke’s Landscaping replace plants in front and paid $3200. They also removed and replaced some of the rock and removed a palm tree. Wasn’t a complete redo, just a refresh. We were pleased. |
First thing I would do is let everyone in The Villages who this Landscape Company is so they don't call them and to let them know that their NAME is being drug through the Village "SWAMP!"
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Has to be more time involved. Think about a xmas tree. It is cut off from it's roots yet it lasts several weeks. As to plants. Realize what you buy is grown under ideal conditions, often in a green house. When, you plant it, your environment is not nearly the same as ideal and you cannot help but damage the roots and often the plant itself when it is put in. On top of that, we had a couple of cold days. You do not say who did the work. I don't blame you for not wanting to pay for the cost of the plants. They did agree to redo the labor. If, you decide to give up and hire someone else, they may or may not be better and they will charge you for both the plants and the labor. We all, including me, put in plants that are not really suitable for our growing environment. Do you have plant that you need to cover? Are they worth it? Miss one year and you may be digging it out-yet again. Plants that do well on one side of your home will surely die on another side due to sun, water, wind etc. The old rule still applies, the right plant in the right place. |
The plants were probably planted a few weeks before the landscaping was finished because the rocks were not immediately available. The Friday before the landscapers finished, they put down the rock and planted some plants. Our expectations were that the yard would be in a finished condition when the landscapers finished the work. It was not.
There were two problems. One of their employees stepped on or fell on some of the plants. They told me that they had other issues with this employee and he is no longer with them. The second problem was that our irrigation system no longer covered all plants. Our contract with the landscapers included any necessary modifications to the irrigation system. I have many utility boxes in our yard that I wanted to camouflage, so my plantings were denser than most people’s. The landscapers said they would only replace the dead plants if I paid for the replacements. They have not responded to my complaint about the irrigation system. The landscaper was Florida Premier Landscape Design Inc. The landscapers did a good job with the walls and rocks. We paid a second contractor to repair the irrigation system. My husband replaced the dead plants. I am very happy with my yard now. |
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I am just curious why you didn't use Terrascape and tried someone new?
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Did I misunderstand ;you to say this was your front yard?
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Can’t even find that company, tried putting it in map quest, no luck
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My original directions were "Terrascape on the west side of US 301 just south of Rainey Trail, north of Wildwood." First off, we know Hwy 301 is a north side hightway, and is on the west side of TV. The easiest way to go there would be either take 466A to Wildwood to 301 and turn right at the light and go about 3 miles and it will be on your left. If your on 466, go west past Walmart to Hwy 301 and turn left and go about 3 miles south and it will be on your right. After Terrascape did the original job in 2011, I didn't use them again in 2013 was because I used McGowin because I had seen some yards they did and I liked them. When earlier in 2019 my Sylvester Palm was looking bad, and I wanted some advice, I called McGowin and she just blew me off. So I gave Terrascape a call, and they came and did a great job. Now, I've corrected the link to the photos of the work done in my front yard by Terrascape. https://scontent-mia3-1.xx.fbcdn.net...59&oe=5ED3BA79 https://scontent-mia3-1.xx.fbcdn.net...ef&oe=5ED3F5CB https://scontent-mia3-2.xx.fbcdn.net...94&oe=5ED49E72 |
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