Warning - new groome transportation
 

Beware. I was sucked in by the $19 special to the airport. They didn't show up! And - they still charged my credit card. It was a mess. Thankfully, my wife drove me to the airport - and just barely made my flight. I sent a complaint to them - and - they didn't even respond.

Did you get a confirmation on the address you were to be picked up at?

the 19.00 offer should have been a clue unless they are a philanthropic operation and want to give back to The Villagers :)

Sorry this happened to you. Thanks for the warning. I hope others will provide input.

Lucky U made Ur flight.

Contact your CC company to get your money back, then call seniors against crime and file a complaint and the BBB if this is a real company.

On next door neighbor 17 people have used them, on time, polite, very happy with the experience

My sister just used Groome this morning for $19. They were on time and the driver was courteous and friendly. The driver said she'd be the only passenger all the way to Orlando airport. I called yesterday and this morning to reconfirm (you have to do that nowadays) and someone answered the phone right away both times.

Give this service a try. For $19 all the way to Orlando airport, it's a no-brainer. And it will only stay here if people use them.

Groome’s transportation is a nationwide company that is great, used them in Virginia quite often, never had an issue with them I used them within National Airport and Dulles in DC and Richmond, real reasonable and great equipment courteous drivers.

I used them yesterday. They have a 45min window to pick you up from the time stated on the confirmation. It is nerve-wracking waiting though that I called after 30 minutes of waiting. I will use them again but will add an extra hour for the pickup.

We used them yesterday. Showed up right on time. We received a confirmation the day before with pick up time address and drop off information. Very professional. Will definitely book them again in the future. We had a 3 am pick up for an early morning flight. There were 3 other passengers on the shuttle. Sorry you had a bad experience but our experience was very positive.

Great experience
 

I have used them twice so far in the last week and may have to fly out again this weekend. I intend on using them again. They give a big window for pick up and arrival at MCO logic tells you that if one person is slow getting to and on the van that snowballs.
I had two different drivers both were very courteous and helpful.

When was this?

I have had the same problem twice with Villages Transportation, now Workman, not showing to pick me up. Both times I had to call to find out where they were and they sent someone late and held the bus for me. $15 just from my home to Brownwood.

It's an INTRODUCTORY offer - not a permanent $19