Dunkin donuts in Spanish Springs
 

At 7 a.m. today I went to get my wife her favorite donut at DD in Spanish Springs I approached the door and a worker was smoking nearby. No big deal as I thought she was taking her break. She walked in right behind me and turned the corner and put her partially smoked cigarette (to be fair it was doused outside) on the counter next to the register. She was unmasked and went right to the register and asked me what I'd like. I responded that I'd like her to please put on her mask and then wash her hands. She looked at me like how dare I ask her those questions. I asked to speak to the manager and she said it was her. I turned around and left. I will not be returning there anytime soon. I drove out to the DD on 441/27. They were all wearing a mask and will go there from now on.

put get partially smoked cigarette on the counter next to the register

Did you mean to write "she put her partially smoked ..."?

If that's so, heck with the mask, yuck!

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"Hi! Yes, I'll have a medium hot coffee with bit of cream and Splenda. And a Glazed donut.

Oh - HOLD THE $#@%!! NICOTINE AND COVID!!!!"
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You did the right thing - both confronting her and telling us.
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Yes, I edited it, thanks!

It was still a huge turnoff. The lack of hand washing upon re-entering the workspace was the real gross part.

Guess she has no idea what is going on in the world. Wonder how often the owner comes in

At the 441/27 store is the exact opposite, I'm pleased to report.

As far as the owner goes, I did ask for the phone number to corporate but she told me she didn't have it! A store manager not having the phone number to corporate was a lie. Who would she call in order to report any issue at all to them.

1-800-859-5339

I have no link or article but still, I have several FACTS. Managers from time to time are ripping the place off. Saw something in the paper last week and the Ownership doesn't give a hoot. Ask them for a receipt after they give you your change. They tremble cause you caught them. They do not support their managers or keep an eyeball on the store at all.

How Spanish Springs or 441 are still open is amazing to me. The places are so dirty it isn't funny. For me to walk out takes a lot and I've walked out of both in the last week. I'm done with them. Shredded my DD Card. Brought a tear to my eye but dirty on top of waiting at the drive-up so long its time to shave again, screw 'em. The best alternative would be Wawa on 441 for us or just make the coffee at home and call it a day.

Agree.
 

Doughnuts from grocery bakery and home brewed coffee is best way to go.

bad help is easy to find

and yes, thanks for letting us know

Nobody wants to go back to work and get exposed to Covid when they can get very generous unemployment benefits that pay more than their hourly wage. It's a very delicate balance between taking care of the people that really need help versus giving incentive to competent folks to not work.

For once, these poorly paid job holders are finally getting a livable wage thru unemployment.

You did the right thing HOPEFULLY others will follow your que at other establishments encountering the same.

Vote with you feet. Leave these dirty establishments. No customers - no $