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S001026 07-28-2020 12:04 PM

Who is the most reliable Internet Provider
 
Just moving to the villages between 466 and 466A. Need to set up internet service and looking for opinions on who is the most reliable service (few outages and responsive).

Thank you

dewilson58 07-28-2020 12:14 PM

If you can get it.................Spectrum is the best.


Even when the neighbor's construction project cuts the line......they put a priority request in and there are out asap.

davem4616 07-28-2020 02:42 PM

we've been using comcast for the past 3 years without any issues...

now there may be a better provider, I just haven't had the desire to shop around and compare as of yet

villagetinker 07-28-2020 02:51 PM

OP, you need to determine WHO is available in the area where you are going to move, not all providers are available in all areas. Since I do not live in that area, I cannot help. It might also be helpful if you provide the exact village, this way you will get specific answers to your questions.
As for Comcast (which I have), they were reasonable (for my issues) until the virus hit, all stores closed and very hard to get an actual person on the line to talk to and answer questions....

valuemkt 07-28-2020 03:14 PM

I have had no issues with Comcast. current speed 240 down 11 up ..

Madelaine Amee 07-28-2020 04:19 PM

I have had both Century Link and Comcast. No real trouble with either one, but prefer wifi with comcast, never goes out. Whereas I had Direct Satellite with Century Link and it went down all the time in bad weather, very annoying.

tvbound 07-28-2020 07:25 PM

Quote:

Originally Posted by S001026 (Post 1809957)
Just moving to the villages between 466 and 466A. Need to set up internet service and looking for opinions on who is the most reliable service (few outages and responsive).

Thank you

Since we will also eventually be purchasing a home between 466 and 466A, am very interested to hear everyone's opinion.

Going by one post though, it sounds like there may be only one choice in some areas?

Does anyone know of a map that exists, that shows available providers (by village or geographic area) between 466 and 466A?

JoMar 07-28-2020 09:34 PM

We are between 466A and 44 and have Spectrum for the last 5 years, no issues. What is interesting is we have neighbors with Comcast and have had several outages or reduction in speed. No contract with Spectrum and there will be changes when their Comcast contract is up. Spectrum customer service has always been responsive but like Comcast they raise the prices each year then you call and they lower them. Still don't understand that model but seems the way it's done.

Stu from NYC 07-29-2020 05:31 AM

We have had xfinity since we moved here in Feb and happy with them for internet, cable and phone service.

Before we moved got the names of the companies who serviced the area and was surprised to find out that each area can have different providers.

algi45 07-29-2020 05:55 AM

While there were problems with Comcast years ago, I haven't had any recently, at least for three years.

Robyn1963 07-29-2020 06:17 AM

Just switched to Spectrum
 
I had Xfinity for 1 year. There new account offer was too hard to pass up Normally $50 per month only $20 for the first year.

My issue was their upload speeds were extremely slow. I upload a lot of YouTube videos and it took hours to upload. The speed was only 2Mpbs.

For $50 a month Spectrum offered 100 on the download and 10 on the upload.

Uphillputt330 07-29-2020 06:34 AM

Check Service Provider websites
 
Quote:

Originally Posted by S001026 (Post 1809957)
Just moving to the villages between 466 and 466A. Need to set up internet service and looking for opinions on who is the most reliable service (few outages and responsive).

Thank you

I am not aware of any maps showing which service providers service which areas. You can go onto most of the service provider websites, act as though you are setting up service with them by entering your address, and You’ll find out if they service your area and what plans/costs/speeds they offer.

Travelhunter 07-29-2020 06:43 AM

Quote:

Originally Posted by S001026 (Post 1809957)
Just moving to the villages between 466 and 466A. Need to set up internet service and looking for opinions on who is the most reliable service (few outages and responsive).

Thank you

I just switched from Spectrum to Comcast
Spectrum was about 25% less for similar packages
Very reliable so far

dewilson58 07-29-2020 06:53 AM

Quote:

Originally Posted by Travelhunter (Post 1810173)
I just switched from Spectrum to Comcast
Spectrum was about 25% less for similar packages
Very reliable so far

CONFUSED.


Spectrum costs 25% less, but you moved FROM Spectrum TO Comcast.


:ohdear:

Guitarman1951 07-29-2020 07:00 AM

Quote:

Originally Posted by Robyn1963 (Post 1810159)
I had Xfinity for 1 year. There new account offer was too hard to pass up Normally $50 per month only $20 for the first year.

My issue was their upload speeds were extremely slow. I upload a lot of YouTube videos and it took hours to upload. The speed was only 2Mpbs.

For $50 a month Spectrum offered 100 on the download and 10 on the upload.

I wish these providers could be made to be consistent with their services across the area. We have Xifinity but their first yr was $40/mo. and then they raised it to $73/mo. It took me months to get in touch with anyone and then I was sold a "Flex voice" option only to find out that I can't get local channels. After more frustrating attempts to get someone in customer service, found out they weren't giving me the $10/mo. credit for auto payments. Got that resolved but not using their flex voice option. Service has been great as far as outage, 100 MBS download but upload never gets above 6 MBS and it takes a long time to upload video or multiple pics. I would still recommend them in spite of the lack of customer service.


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