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-   -   CenturyLink Fiber Internet Installed, 2 Day Later The System is down for 5 Days (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/centurylink-fiber-internet-installed-2-day-later-system-down-5-days-311445/)

Big Block 09-26-2020 02:12 PM

CenturyLink Fiber Internet Installed, 2 Day Later The System is down for 5 Days
 
We just had CenturyLink Fiber Internet service installed on Monday. On Wednesday afternoon, the system is "OFFLINE". I called CenturyLink, the system is down and will be repaired on Monday. The issue is not at our house, it's offsite. As of this writing, I am at Day 3. I am glad I did not disconnect the Xfinity service.

John41 09-26-2020 02:25 PM

we had lots of problems with them. back to xfinity for us

ctmurray 09-26-2020 02:30 PM

I am on CenturyLink and we have been UP this entire time
 
Quote:

Originally Posted by Big Block (Post 1838932)
We just had CenturyLink Fiber Internet service installed on Monday. On Wednesday afternoon, the system is "OFFLINE". I called CenturyLink, the system is down and will be repaired on Monday. The issue is not at our house, it's offsite. As of this writing, I am at Day 3. I am glad I did not disconnect the Xfinity service.

My service has not been impacted. I am in the north of the Villages. I feel for you, we have had the service go down for a part of a day. So much of our entertainment is based around having the internet available.

EdFNJ 09-26-2020 10:05 PM

Quote:

Originally Posted by ctmurray (Post 1838946)
My service has not been impacted. I am in the north of the Villages. I feel for you, we have had the service go down for a part of a day. So much of our entertainment is based around having the internet available.

I don't believe the northern sections have fiber service, they have XDSL which would explain it. That was my last experience checking with them and I am just north of 466A. A lot of the south side of 466A has fiber.

ctmurray 09-27-2020 07:28 AM

North we do have fiber
 
Quote:

Originally Posted by EdFNJ (Post 1839108)
I don't believe the northern sections have fiber service, they have XDSL which would explain it. That was my last experience checking with them and I am just north of 466A. A lot of the south side of 466A has fiber.

I have seen the fiber, the actual wiring. I am fairly confident of this statement. I had DSL in the past and this is different.

EdFNJ 09-27-2020 09:01 PM

Quote:

Originally Posted by ctmurray (Post 1838946)
My [fiber] service has not been impacted. I am in the north of the Villages.

Quote:

Originally Posted by ctmurray (Post 1839212)
I have seen the fiber, the actual wiring. I am fairly confident of this statement. I had DSL in the past and this is different.


What "north" village & street are you on that you have CL fiber? Last time I contacted them in June they said they only had fiber South of 466A and not even full coverage there. Best they could offer me here was 20meg service (XDSL) and I am in Amelia. I went with Xfinity 300meg service. Was trying to avoid Xfinity because I can't stand them but had no other choice.

rjm1cc 09-27-2020 09:07 PM

At least you know the problem is not your equipment.


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