Lexus Dealers and Service
 

I am considering a Lexus for my next vehicle, but closest dealer is Orlando. Is that correct ? And how are current Lexus owners getting their vehicle serviced ? Seems like a long way to go for an oil change and routine maintenance.

lexus
 

We use to take the car to Orlando. No longer have the car.

I think Wesley Chapel is the newest location and easy to get to, right off I-75.

I've used 4 of the Lexus dealers for service. I bought a Lexus from 2 of them. I was at Wesley Chapel yesterday for Warranty recall. I occasionally use Toyota in Leesburg for oil changes.

We go to Wesley Chapel for our Lexus service and also make a trip to Costo.

From Wildwood - According to Google it’s 56 minutes via I75 to Wesley Chapel Lexus and it’s 47 minutes via turnpike to Lexus of Orlando. If Google is correct take your pick. I know Wesley Chapel Lexus advertises they are closest to The Villages but now I wonder if that is really true.

Service
 

How was the service?

service
 

very good. i liked going to orlando because i would go to millenia mall, winter park and costco.

If they are advertising that Wesley Chapel is the closest dealer from The Villages, they are not telling the truth. The closest dealer is Lexus of Orlando, but Wesley Chapel may be more convenient.

Do you really think you are going to get a better oil change at a Lexus dealer?

We go to Wesley Chapel and, like a poster up thread, make a Costco run. We’re still under warranty. I wouldn’t go that far for an oil change.

They have a lovely waiting room and espresso bar. Service? We’ve never had a problem since car is pretty new, but the Service Manager is unresponsive (doesn’t return calls) and they seem to have no respect for your time when waiting. They spend a lot of time chatting amongst themselves.

We didn’t buy our vehicle there. Just go because of the Costco proximity and it’s a very easy trip.

I've bought ore leased a lot of new cars, just about one of everything and the only time I ever went back to the dealership was for a warranty repair or recall. Everything else i would have taken care of by local mechanics. Living down here now I would not buy a Lexus or Mercedes because of the distance for warranty work.

Wesley Chapel has free pick up and loaners for service. Frequently advertise in the Daily Sun. Very reliable cars. Has LS's and SC's

Please explain. I had a friend who had a new Lexus and often complained about having to spend a day at Wesley Chapel to get an oil change. So, they would have come to his house, 60 miles away, picked up his car and provided a loaner, all for free, just to get an oil change? That means someone has to drive 240 miles (4 one way trips) to provide the service. How much do they charge for an oil change? I find it difficult to believe.

There is new dealer in Wesley Chapel. Right off I-75. I strongly prefer them over Orlando dealer, who in my opinion, was much less willing to negotiate. We bought our last one 2 years ago in Tampa before WesleyChapel opened...next trade will definitely be at Wesley Chapel. Service ours at Wesley Chapel...very nice!!
About the same distance without Orlando traffic!!