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-   -   Comcast/Xfinity equipment returns? (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/comcast-xfinity-equipment-returns-320396/)

bobdeb 06-07-2021 11:42 AM

Comcast/Xfinity equipment returns?
 
Would any of you good folks know how or where to return Comcast/Xfinity equipment?

I'm keeping wifi but dumping cable. I know... maybe a call would suffice.

Thanks much in advance.

Road-Runner 06-07-2021 11:47 AM

Check with a nearby UPS store, believe they have a contract with Comcast for 'no cost to you' returns of equipment.

retiredguy123 06-07-2021 11:48 AM

Take it to the Xfinity store on Rt 441 and Rolling Acres Rd. It is near Best Buy and adjacent to Starbucks. I would suggest that you go online and make an appointment to avoid waiting in line. Make sure you get a receipt.

bobdeb 06-07-2021 11:54 AM

Quote:

Originally Posted by retiredguy123 (Post 1955854)
Take it to the Xfinity store on Rt 441 and Rolling Acres Rd. It is near Best Buy and adjacent to Starbucks. I would suggest that you go online and make an appointment to avoid waiting in line. Make sure you get a receipt.

Much thanks!

PennBF 06-08-2021 07:12 AM

Receipt
 
Be sure you get a receipt when you return any equipment. If you return by mail be sure to get a return receipt signed. I remember a few years ago that a person was frustrated as he returned by mail and Comcast said they never received the item(s) demanded reimbursement for the returned parts. I returned some equipment and sent to Corp. Hdq and had signed receipt.:ho:


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