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-   The Villages, Florida, General Discussion (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/)
-   -   who has a better cable and internet value spectrum or infinity ? (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/who-has-better-cable-internet-value-spectrum-infinity-322888/)

sassy100 08-15-2021 08:17 PM

who has a better cable and internet value spectrum or infinity ?
 
who has a better cable and internet value spectrum or infinity ?

Babubhat 08-16-2021 02:22 AM

Very happy with Xfinity tv and internet service. Left Spectrum because their tv was awful. A couple of neighbors also switched from Spectrum. Xfinity usually has aggressive deals for new customers

birdiebill 08-16-2021 05:13 AM

Very happy with Xfinity high speed internet. We use Xfinity for internet; but we stream our TV currently using YouTube TV.

vintageogauge 08-16-2021 06:34 AM

I've had them both. I currently have Comcast/Xfinity and am very happy with their service and TV package however my contract is up and they raised the price by $60.00/month and even for a new contract it goes up about $20.00. To go back to Spectrum it would be about $25.00 cheaper.

Papa_lecki 08-16-2021 06:46 AM

My spectrum is more expensive than xfinity - i am changing to xfininty this week.
The BIG advantage of spectrum is 30 day commitment - you can upgrade/downgrade at any time - benefit for snowbirds (you can cancel TV and keep internet for smart devices any time).

MrFlorida 08-16-2021 06:53 AM

Xfinity constantly raises their fees, even if you have a contract ...they would not be my first choice... I am thinking about going with T-Mobile wireless, a new service that is now available in the Villages.

gatorbill1 08-16-2021 08:25 AM

Xfinity by far the best

REDCART 08-16-2021 08:45 AM

We’ve had Comcast for 16 years, and over this period their service both tv and Internet have improved significantly. Our most recent 2 year contract expired and we were hit with a $50 increase. In the past you’d call them. Threaten to cancel and their retention dept would offer various discounts or contract bonuses to keep you.

Well, I tried this time-honored approach this month and it backfired. I had requested service cancellation effective 8/18, 3 weeks away. Within 24 hours they had cancelled my VOIP landline and cut back my Internet speed. I assumed the tv would go next. Took a few days to get everything restored. No one offered any discounts to keep us as a customer. This must be the new Xfinity business approach, take it or leave it.

Yes, we might have gotten comparable service from Spectrum for less cost but I asked myself was it worth the inconvenience and disruption, especially if it was limited to 12 months? BTW, my wife is a tv addict, and I could see this was not making her happy. We have no complaints about Comcast service, just their periodic and excessive price increases.

dewilson58 08-16-2021 08:46 AM

Spectrum is by far the best.

vintageogauge 08-16-2021 12:39 PM

Quote:

Originally Posted by REDCART (Post 1989819)
We’ve had Comcast for 16 years, and over this period their service both tv and Internet have improved significantly. Our most recent 2 year contract expired and we were hit with a $50 increase. In the past you’d call them. Threaten to cancel and their retention dept would offer various discounts or contract bonuses to keep you.

Well, I tried this time-honored approach this month and it backfired. I had requested service cancellation effective 8/18, 3 weeks away. Within 24 hours they had cancelled my VOIP landline and cut back my Internet speed. I assumed the tv would go next. Took a few days to get everything restored. No one offered any discounts to keep us as a customer. This must be the new Xfinity business approach, take it or leave it.

Yes, we might have gotten comparable service from Spectrum for less cost but I asked myself was it worth the inconvenience and disruption, especially if it was limited to 12 months? BTW, my wife is a tv addict, and I could see this was not making her happy. We have no complaints about Comcast service, just their periodic and excessive price increases.

I had the exact same experience and you're right, not worth the hassle to switch to Spectrum.

golfing eagles 08-16-2021 01:00 PM

Quote:

Originally Posted by sassy100 (Post 1989630)
who has a better cable and internet value spectrum or infinity ?

I'd go with infinity, since it never ends:1rotfl::1rotfl::1rotfl: Xfinity is a different matter

But seriously, I switched from Centurylink to Comcast (xfinity) last year and couldn't be happier (so far) Service is great---Century link would go down about twice a month; internet speed is faster, and it's $100 less/month for everything. I'm sure the price increases will be coming eventually

DAVES 08-16-2021 01:18 PM

Quote:

Originally Posted by vintageogauge (Post 1989711)
I've had them both. I currently have Comcast/Xfinity and am very happy with their service and TV package however my contract is up and they raised the price by $60.00/month and even for a new contract it goes up about $20.00. To go back to Spectrum it would be about $25.00 cheaper.

Sadly, so many things are sold that way. They hook you with a special introductory price
and then after you are hooked they raise the price. You can bet they have computer programs showing how many people do not stay with them. For a new customer, the cost is actually higher-equipment-wiring etc.

DAVES 08-16-2021 01:22 PM

Quote:

Originally Posted by MrFlorida (Post 1989729)
Xfinity constantly raises their fees, even if you have a contract ...they would not be my first choice... I am thinking about going with T-Mobile wireless, a new service that is now available in the Villages.

Competition is always good for the consumer. Which is better? You can bet the companies shop each other.

Catalina36 08-17-2021 05:06 AM

Is that T-Mobile TV??????????

Mrprez 08-17-2021 05:56 AM

Comcast is like the bad guest who will not leave. Very hard to get rid of them. It requires several gatekeepers to get through. Once you get a live person on the phone. If you are tempted to stay and are trying to get a better rate, wait until you are speaking to a person in the disconnect office. You might get your best offer then. I got rid of them altogether. Spectrum isn’t much better. If a salesperson knocks on your door from Spectrum be careful with them. The guy I talked to lied through his teeth. At least with Spectrum there is no contract.


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