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-   -   Lightning Strike Killed My 4 Month Old TV (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/lightning-strike-killed-my-4-month-old-tv-330824/)

Laker14 04-03-2022 07:00 AM

Lightning Strike Killed My 4 Month Old TV
 
During yesterday's storm I was watching TV. We had a really close lightning strike. The flash and crack were instantaneous. Not sure where it hit, but I don't think it was my house.
The TV went blank. All other appliances, including WiFi continued to function. The TV, however, did not respond to resuscitavive efforts.
I popped the back off, and nothing looks fried.

Anyone out there have any experience with trying to have a modern TV repaired? Or is this just throw away item now?

retiredguy123 04-03-2022 07:08 AM

It could be just the power supply, internal or external. I would try to plug it into another outlet, transformer, and/or surge protector. Also, check to see if the surge protector circuit breaker has tripped, and check the house circuit breaker in the panel. If none of these is the problem, it could be the power supply or capacitor inside the TV. Google it. If it is an expensive TV, call your insurance company, and also implement the TV warranty. Good luck.

Laker14 04-03-2022 07:22 AM

Quote:

Originally Posted by retiredguy123 (Post 2079630)
It could be just the power supply, internal or external. I would try to plug it into another outlet, transformer, and/or surge protector. Also, check to see if the surge protector circuit breaker has tripped, and check the house circuit breaker in the panel. If none of these is the problem, it could be the power supply or capacitor inside the TV. Google it. If it is an expensive TV, call your insurance company, and also implement the TV warranty. Good luck.

I tested the outlet it's plugged into with a lamp, and it works.
All of the other appliances, and fixtures in the house work.
I'll google the power supply inside the TV

retiredguy123 04-03-2022 07:26 AM

Quote:

Originally Posted by Laker14 (Post 2079638)
I tested the outlet it's plugged into with a lamp, and it works.
All of the other appliances, and fixtures in the house work.
I'll google the power supply inside the TV

I would file a warranty claim before tinkering with the inside of the TV.

Caymus 04-03-2022 07:33 AM

Watch what you touch. Some capacitors can remain charged.

Stu from NYC 04-03-2022 07:45 AM

Lightning does what it wants hopefully will never have to find out how effective our whole house surge protector is.

MartinSE 04-03-2022 07:48 AM

For the most part modern TVs are tossed. There are a few serviceable components, like the power supply, but, they are not intended to be serviced, so...

retiredguy123 04-03-2022 08:25 AM

Quote:

Originally Posted by MartinSE (Post 2079669)
For the most part modern TVs are tossed. There are a few serviceable components, like the power supply, but, they are not intended to be serviced, so...

The OP's TV is only 4 months old. It should be covered under warranty.

I had a Samsung TV with a screen defect, and they sent out a guy in a van who replaced the entire screen.

MrFlorida 04-03-2022 08:29 AM

I haven't seen a TV repair shop in years, are they still around ?

retiredguy123 04-03-2022 08:37 AM

Quote:

Originally Posted by MrFlorida (Post 2079700)
I haven't seen a TV repair shop in years, are they still around ?

There are still people who will repair a TV, but I think they mostly come to your house.

villagetinker 04-03-2022 08:38 AM

Quote:

Originally Posted by Laker14 (Post 2079624)
During yesterday's storm I was watching TV. We had a really close lightning strike. The flash and crack were instantaneous. Not sure where it hit, but I don't think it was my house.
The TV went blank. All other appliances, including WiFi continued to function. The TV, however, did not respond to resuscitavive efforts.
I popped the back off, and nothing looks fried.

Anyone out there have any experience with trying to have a modern TV repaired? Or is this just throw away item now?

I am going to ASSUME the TV was connected to a cable for the television signal. If this is the case the a surge probably came in through the cable to the TV. If you have an external tuner (like Comcast, or Spectrum, etc) test that device to see if it is working. Also, see if the TV has a fuse. Finally, unplug the TV wait several minutes, then plug in again and see if it resets and comes back on.
If all of this fails, then as suggested above contact the manufacturer and the store you bough it from to see about repair or replacement.

retiredguy123 04-03-2022 08:47 AM

Note that, if you bought the TV at Sam's Club or another warehouse club, they have a 90-day return policy, where you could just return it and get a new TV. But, if it has been more than 90 days, you will probably need to call the manufacturer.

mulligan 04-03-2022 09:41 AM

A surge arrester is NOT protection from lightning strikes. Only surges in power.

Mrprez 04-03-2022 10:43 AM

If you paid with a credit card see if the card issuer provides additional coverage.

Laker14 04-03-2022 11:19 AM

Quote:

Originally Posted by villagetinker (Post 2079708)
I am going to ASSUME the TV was connected to a cable for the television signal. If this is the case the a surge probably came in through the cable to the TV. If you have an external tuner (like Comcast, or Spectrum, etc) test that device to see if it is working. Also, see if the TV has a fuse. Finally, unplug the TV wait several minutes, then plug in again and see if it resets and comes back on.
If all of this fails, then as suggested above contact the manufacturer and the store you bough it from to see about repair or replacement.

Thanks Tinker,
We cut the cable cord a while ago. I was streaming. The only connection was via the electric power cord. I use YouTubeTV, which streams via my internet/modem/WiFi, all of which still functions.
I did the unplug/wait/ plug it in again, but alas, no good.

My wife did call Samsung, and they said they'll take care of it.


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