Talk of The Villages Florida

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-   -   Village Discount Golf Cars (https://www.talkofthevillages.com/forums/all-about-golf-carts-things-156/village-discount-golf-cars-336793/)

Black Beauty 11-18-2022 08:41 AM

Village Discount Golf Cars
 
We own a year and a half old Yamaha golf cart we bought new here. The cart started making noises and I called them to come service. BUT that'd take close to 2 weeks wait time. So we paid to have it hauled in. The secondary clutch had gone out and was not covered by warranty..'wearable item' they said. So they have our cart for 8 days, no loaner, and delivered it covered in MUD! It was also left out in the storm! If you call service I hope you get through...no more! $700+ to fix!

Bilyclub 11-18-2022 09:07 AM

Quote:

Originally Posted by Black Beauty (Post 2158510)
We own a year and a half old Yamaha golf cart we bought new here. The cart started making noises and I called them to come service. BUT that'd take close to 2 weeks wait time. So we paid to have it hauled in. The secondary clutch had gone out and was not covered by warranty..'wearable item' they said. So they have our cart for 8 days, no loaner, and delivered it covered in MUD! It was also left out in the storm! If you call service I hope you get through...no more! $700+ to fix!


Village Discount does not sell new Yamaha carts. They usually sell refurbished fleet Yamahas. They do not have the rights from Yamaha to sell new from the factory carts.

dewilson58 11-18-2022 09:18 AM

You can put a dress on a pig, but it's still a pig.

They "refurbish" what you can see, not the important stuff.

ThirdOfFive 11-18-2022 11:05 AM

Quote:

Originally Posted by Black Beauty (Post 2158510)
We own a year and a half old Yamaha golf cart we bought new here. The cart started making noises and I called them to come service. BUT that'd take close to 2 weeks wait time. So we paid to have it hauled in. The secondary clutch had gone out and was not covered by warranty..'wearable item' they said. So they have our cart for 8 days, no loaner, and delivered it covered in MUD! It was also left out in the storm! If you call service I hope you get through...no more! $700+ to fix!

We bought our used Yamaha cart from Village Discount Golf Cars and have had no problems with it, or with the service we receive from them. We get service from them every six months: the “cartiologist” comes to our house and does the service right there, oil change every time plus he checks it over to see if it needs anything else. Pretty happy with them; I’d buy from them again.

mrf0151 11-18-2022 11:59 AM

Poster said "NEW cart" which is incorrect when you purchase from Villages Discount Golf Carts, (Not to be confused with The Villages Golf Cars Stores), you are purchasing a used cart, not new, that has had some refurbishment.
Villages Discount is not a Yamaha Factory store so they cannot offer a Yamaha Warranty. If you had purchased that used refurbished cart from The Villages Golf Car Stores, that clutch issue would have been warranted. Live and learn.

Mrs.Guy 11-18-2022 02:33 PM

:ohdear: I sincerely hope the OP doesn't really think he/she bought a "NEW" cart. If they do, they learned the hard way.

"Live and learn" is correct. Some times you get a GOOD BYE instead of a GOOD BUY. :icon_wink:

Chi-Town 11-18-2022 03:58 PM

Have two carts fron The Villages Golf Cars and very happy with the carts and service. When you prorate the price difference from other sellers it s not worth the trade off.

dewilson58 11-18-2022 04:10 PM

Quote:

Originally Posted by Chi-Town (Post 2158640)
Have two carts fron The Villages Golf Cars and very happy with the carts and service. When you prorate the price difference from other sellers it s not worth the trade off.

Not sure what you mean "When you prorate the price difference", but heard other mechanical issues so the discount was not worth it.

There is a risk, personal choice if someone wants to buy a used cart painted nicely.

Rwirish 11-19-2022 06:05 AM

You bought a used golf cart. Also, why would they bring it inside during a storm?

gcanonge 11-19-2022 07:32 AM

I have had no luck with the Village Discount Golf Car service department. Never can get anyone to pick up the phone and never get a call back. I will never buy another golf cart from this company. Spend the extra money and get a new golf cart and not a cart that they took old parts and threw together with a little new paint! Learned the hard way!

cherylncliff 11-19-2022 07:34 AM

We used Willie's Golf Cart forv12 years. Fast, reliable, good pricing and they service at your home for most things.

Black Beauty 11-19-2022 07:34 AM

Live and learn...interestingly the cart now goes 22, before maybe 19

mikreb 11-19-2022 07:41 AM

Bought new Yamaha from Villages Golf Carts, it's 2 years old, secondary clutch went out. VGC replaced under warranty -- no charge even replaced the drive belt. Had it back the next day.

Priebehouse 11-19-2022 07:51 AM

Agreed
 
Quote:

Originally Posted by ThirdOfFive (Post 2158566)
We bought our used Yamaha cart from Village Discount Golf Cars and have had no problems with it, or with the service we receive from them. We get service from them every six months: the “cartiologist” comes to our house and does the service right there, oil change every time plus he checks it over to see if it needs anything else. Pretty happy with them; I’d buy from them again.

I, too, purchased from VDGC and have found their service to be excellent, especially Phil who is very knowledgable. They never hid the fact that these were "refurbished" carts and we were ok with that, given the warranty. No knocks against Villages Golf Car service since I don't have personal experience but felt I got more for $2000 less at VDGC on one of their "refurbished" carts.

bobmarc 11-19-2022 08:42 AM

I had similar issues with the cart I purchased from Village Discount Cars. My biggest complaint other than bad spark arrester, clutch belt, cracked windshield("you must have hit a bump"), squeaking noises, brakes that grab, hesitation when starting and loose mirrors all within the second year is their 5 YEAR WARRANTY. It only covers the engine but you don't find that out until something goes wrong. I would NEVER buy from them again.


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