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-   -   Television repair (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/television-repair-342585/)

BogeyBoy 07-10-2023 04:00 PM

Television repair
 
I have a 65" Samsung television that unfortunately is just out of warranty. I now have a pencil thin vertical line, just enough to be annoying. Does anyone know of a reasonable technician? I hate to throw out my $1200 TV but don't want to spend $600 to fix it. Maybe one of you is familiar with this kind of problem and the solution. Thanks.

Keefelane66 07-10-2023 04:09 PM

Make sure that the HDMI cable is properly connected to both the TV and the source device. If the lines are still present, try turning off the TV and unplugging it from the power source for 10 seconds, then plug it back in. If this doesn't solve the issue, perform a factory reset on the TV. POSSIBLY or could be HDMI cable

retiredguy123 07-10-2023 04:10 PM

The solution is to replace the screen. It cannot be repaired, but it can be replaced. A few years ago, I had a Samsung screen replaced under warranty. A guy came to my house, and replaced the screen. I would recommend calling a Samsung authorized repair company and get a price for a new screen, but I suspect that you will not like the price. I will bet you a dollar that the problem has nothing to do with the HDMI cable. You have a defective screen that cannot be repaired.

villagetinker 07-10-2023 04:15 PM

While I agree it could be the screen, the driver electronics could also be the problem. In any case the repair is probably more than you want to spend unless you are going to DIY, Unfortunately it appears these have become throw away devices.
You could try calling Bob's TV, I think they are the closest TV repair shop, no idea if there is a charge to determine id bad component.

gatorbill1 07-10-2023 05:27 PM

Best buy has a 65" Samsung for $499 - and you can probably even find for less $$

djlnc 07-10-2023 06:47 PM

In the old days it might have been the 6JE6 horizontal sweep tube. Nowadays, there are a several circuit boards in there for the different functions. You'd probably have to pay $200 for a board and $150 for the service call.

laryb 07-10-2023 07:26 PM

I had a Samsung UN65JS8500 which at them time was pretty high end. Two diffusers for the backlights suddenly fell off, leaving 2-6" half moons on the screen. Looked online and found pages of people with the same problem. Even a close friend also had it happen to him shortly after. Called Samsung, and they claimed they had no knowledge of the problem, even though they had complaints on their own forum. They gave me the name of a certified repair company, and they quoted me $2100 to fix it. I suffered with it a couple of months, then bought a 77" LG C2 on a Black Friday deal from Costco for a few hundred bucks more. Don't expect any help from Samsung.

coralway 07-10-2023 08:40 PM

TV’s are really inexpensive, I found it cheaper to buy a new one rather than repair my Samsung. Went from a 58” to a 85”.

arbajeda 07-11-2023 04:18 AM

Try this: HDTV Repair Man – HDTV Repair Specialist

He fixed my 65" Samsung for $300.00, while I waited. You need an appointment. They're about an hour south on I-75, past Aldi on the left.

Nevinator 07-11-2023 04:42 AM

It’s Prime Day! Various televisions on sale at bargain prices. Not Samsung, but decent quality for the money.

mikeycereal 07-11-2023 04:58 AM

I'm looking for where to drop off/dump a broken screen TV for free. Saw someone with a broken TV outside of their house for the g-men to take. I don't think that would work? Tried google, didn't see free dropoffs near me.

LuvNH 07-11-2023 05:28 AM

Quote:

Originally Posted by mikeycereal (Post 2233978)
I'm looking for where to drop off/dump a broken screen TV for free. Saw someone with a broken TV outside of their house for the g-men to take. I don't think that would work? Tried google, didn't see free dropoffs near me.

Call the trash company and ask them what to do with it. They have taken several very big items for me, but you have to call and arrange for a pick up. I no longer have the number, but it is available online and probably someone on here has it.

I had a TV that no longer worked, put it at the end of the driveway and it was gone almost immediately, I even saw the guy struggling to get it on his golf cart. Go figure!

CosmicTrucker 07-11-2023 05:37 AM

Other than checking your hdmi cable, there is little you can reasonably expect. The next generation is a improvement with a lower cost. Start looking for a replacement.

I worked at a TV repair center right out of High School back in the 70’s. Repairing TV’s out of warranty is no longer viable with today’s technology. IMHO.

lawgolfer 07-11-2023 05:41 AM

Quote:

Originally Posted by BogeyBoy (Post 2233909)
I have a 65" Samsung television that unfortunately is just out of warranty. I now have a pencil thin vertical line, just enough to be annoying. Does anyone know of a reasonable technician? I hate to throw out my $1200 TV but don't want to spend $600 to fix it. Maybe one of you is familiar with this kind of problem and the solution. Thanks.

Safe yourself the frustration and expense. My Samsung failed 15 days after the factory warranty expired. Best Buy wouldn't even look at it as I hadn't purchased its extended warranty. I spent $500 with a local repairman who tried his best, changing both circuit boards, but to no avail.

Samsung TV's are very hard to take apart. There are no screws. Instead, the two halves fit together and are held together with "tabs" and "slots" which click in place. These are nearly impossible to, first, separate, and even more impossible to align and connect.

My mistake was buying at Best Buy. If you bought at Costco, you get a second year of its warranty as well as a third year of warranty from an insurer. Sam's Club and BJ's offer much the same. If you bought from either of these three, you may have a warranty of which you are not aware.

The repairman did me a great favor and asking if I had purchased the Samsung using a credit card. He pointed out that the credit card companies offer an additional warranty for appliances purchased on their cards. I submitted a claim to VISA. The warranty is handled by an outside company in Nashville. I had to jump through a lot of hoops. However, I was, eventually, paid 80% of the purchase price.

HINT: Do not through the TV out until the company which handles the credit card warranty has told you to do so. I did, and it caused me an additional headache as the company claims it may need to have the TV examined. I finally resolved this with a letter from the repairman laying out the problem, his efforts to fix the TV, and photos I took of the TV and the serial number as it was being hauled away by The Villages disposal service.

CosmicTrucker 07-11-2023 05:41 AM

I recently had to dispose of a flat screen tv and my normal trash pickup had no problem with taking it. He just tossed it into the truck then crushed it with a big smile on his face.


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