A/C repair and installation
 

Looking for a reputable A/C company, would rather stay away from MUNNS and Sun Kool

Chuck Farrell

Sorry. We've heard some negative things about A/C companies. The ONLY one that got consistently positive reviews was Munn's. Our 20 YO AC unit died a few months back so we called and asked for a tech to come out and check it, possibly fix it. We were on Munn's "favored" list or some such (we had them out annually to check our unit) so a tech showed up about an hour after I had called. As I recall it was a Friday afternoon which was remarkable in itself. He spent a couple of hours working on it; verdict was a leak in a high pressure hose, which unfortunately was buried somewhere underground (probably under the patio). He could replace it but running all new hoses through the attic at a cost of $1700 and change. 30-day warranty on the work. We asked about total replacement, which he said came with a ten-year warranty plus two free visits during the first year, but that he wasn't a salesperson so couldn't say for sure. We expressed interest in talking to one, who called us just after the tech left and scheduled a meeting for the follwing morning.

At 9 AM sharp, Rosalee (a charming but knowledgeable and businesslike young lady) showed up. We showed her the offending unit, she walked around for a time checking panels, wires and such, and said that a completely new unit would cost us $8,500 including installation. We asked when. After a few phone calls to ascertain parts, tech availablity and such, she said Wednesday morning at 8 AM. We said great, and signed on the dotted line. Sure enough, the techs (2) showed up precisely as scheduled; however with the additional benefit of a brief bio on each tech that was emailed to us when we got the heads-up that they were on the way. After a few pleasantries they dove in and got to work. Apparently "total replacement" meant everything not embedded in concrete: furnace, wires, copper tubing, insulation, etc. etc. were soon piled in the driveway. Also included were new thermostat and humidistat. After testing everything out, they finished just before noon, and were off.

A few things: new unit is much larger than the old one was. First time I heard it run it sounded like a jet engine spooling up, and cooled things down quickly. The old one even at it's best seemed barely able to keep up. Interestingly, comparing my power and gas bills to the same period of the year before, I'm using significantly LESS of both, est. 20% less or thereabouts.

Time from check by 1st tech to completed installation: approx. 3.5 working days.

Oh--and the power company gave us a $500 rebate.

No complaints about Munn's.

We used Desantis and were very happy with them.

One nice thing about Munn's is they sell nothing but Carrier.

Some installers deal in 4-6 brands of HVAC systems that
are jack of all trades, and masters at none..

Isn't Carrier the industry standard? I recall replacing our old unit back in Minnesota: the person who sold it made a great deal out of the fact that though it did not have the Carrier name it was MADE by Carrier.

Also, if an HVAC company sells 4-6 brands, they are probably not an authorized dealer for any of them. So, if you need warranty work, they may need to subcontract the repair to an authorized dealer to get parts or reimbursement from the manufacturer. Munn's is an authorized dealer for Carrier and can do business directly with Carrier.

Chuck Farrell…we’ve been using them for years. Family run business. Always shows up on time, knowledgeable, etc.

Another vote for Munn's. Our home is only 3 years old, and we have not had any A/C failures. But, we signed up for the Munn's annual service plan. They come out twice a year, August and February in my case, and check/service everything. Being on that plan also gets you on their "priority" list should you need service...even after hours or on weekends or holidays. When I set up my appointments, I request the same tech each time. He is knowledgeable, professional, and thorough. He spends about an hour each time, making sure everything is in good running order. Munn's even sends you text messages letting you know he will be arriving in "x" number of minutes. The two service calls, the priority list, and the peace of mind run $120.00 per year. Money well spent in my book.

I have been using Sunshine AC Air Conditioning Service Lady Lake, FL & Marion Oaks, FL, AC Installation Leesburg, FL & Weirsdale, FL | AC Repair Ocala FL | AC Maintenance & Air Conditioning Company Fruitland Park, FL | Sunshine Air Conditioning, Inc. for five years now with no complaints.

We love Munn’s…very knowledgeable and professional.

Daniel’s heating & air conditioning. Inverness FL. Richard Long, President. 352.726.5617

We researched all the HVAC companies. Good reviews for Daniels. Pricing via actual quotes was much lower than the TV inflated prices. We chose Daniels for installation of 4 Mitsubishi mini splits. Job well done.

One stop AC 352-310-8345

Why???

Munns
 

Vote for Munns here. Had new unit installed and free visits first year. Sun kool no free visits and require twice a year checkups after the first year. Munns once a year.