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-   -   OptumRx (https://www.talkofthevillages.com/forums/medical-health-discussion-94/optumrx-348123/)

ThirdOfFive 02-29-2024 09:46 AM

OptumRx
 
Anyone here have experience obtaining prescription medications through OptumRx?

Care to share?

walterray1 02-29-2024 09:49 AM

Quote:

Originally Posted by ThirdOfFive (Post 2306192)
Anyone here have experience obtaining prescription medications through OptumRx?

Care to share?

I manage all of our regular prescriptions through OptumRx. Works great for us.

rustyp 02-29-2024 09:58 AM

Flawless - delivery one to two day max.

JohnN 02-29-2024 10:02 AM

I use them all the time, they're great.

DALEPQ 02-29-2024 10:46 AM

Optum RX
 
Used for years.
No problems, great delivery.

bob47 02-29-2024 11:42 AM

Quote:

Originally Posted by JohnN (Post 2306199)
I use them all the time, they're great.

Is OptumRX open to the public or do you have to be a member of some insurance plan?

Caymus 02-29-2024 12:00 PM

Quote:

Originally Posted by bob47 (Post 2306240)
Is OptumRX open to the public or do you have to be a member of some insurance plan?

They are one of the big 3 prescription management companies. Two others are Express Scripts and CVS Caremark. Your health insurance company will use one of them to provide your prescriptions. Over the years I have not found much difference between the 3.

MplsPete 02-29-2024 12:14 PM

Is this about the cyber attack?
 
We live far far away from the villages. My wife works as assistant in a pharmacy, in a grocery store. For over a week, adjudication, and refill requests to clinics, and Rx from clinics were down. Adjudication resumed, but the other two have not, so they mostly are using fax. Adjudication is the electronic process where the pharmacy computers "talk" to insurance company computers, which tell the pharmacy if the insurance will pay for the Rx, and what the copay should be. Some pharmacies in the area are less impacted, but I doubt if any were completely unaffected. Sam"s Club and Costco both told me they were impacted. A link to find updates on the situation: (Change Healthcare is owned by Optum.)

Optum Solutions Status - Update: Some applications are experiencing connectivity issues.

bob47 02-29-2024 04:21 PM

Quote:

Originally Posted by Caymus (Post 2306248)
They are one of the big 3 prescription management companies. Two others are Express Scripts and CVS Caremark. Your health insurance company will use one of them to provide your prescriptions. Over the years I have not found much difference between the 3.

Thank you for a succinct and helpful reply.

johnsre 03-01-2024 05:31 AM

Used for years. Works great. No issues.

randykw 03-01-2024 06:05 AM

Been using OptumRx for 10 yrs. No problems before Medicare and none so far since I've been on Medicare.

Sparky365 03-01-2024 06:31 AM

I have used them for a few years now. I had a hard time getting started with them. The representatives I tried to speak with on the phone had trouble with english. Now I use non verbal communications and it has been going well.

Life as I know it 03-01-2024 06:39 AM

Wonderful service. Always have are medications on time and they text us when they are being sent and when they arrive at the post office.

banjobob 03-01-2024 06:45 AM

Quote:

Originally Posted by ThirdOfFive (Post 2306192)
Anyone here have experience obtaining prescription medications through OptumRx?

Care to share?

I have used them for years ,great service, auto refill or by order,

Jimmay 03-01-2024 06:49 AM

Never had an issue. Chose automatic refills or call ins


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