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Tom Hannon 01-08-2011 03:48 PM

Comcast games
 
I received my latest bill from Comcast. (Phone, Internet, Cable, wireless). Not only did the bill increase $2 but there is a charge of $138.40 for "One time fee. PPV, usage (Non referring charges.) I have not been in TV for three months. Haven't used PPV. Anybody know what that is about?

I will call them on Monday. It must be a mistake

Bill-n-Brillo 01-08-2011 06:31 PM

Quote:

Originally Posted by Tom Hannon (Post 321239)
I received my latest bill from Comcast. (Phone, Internet, Cable, wireless). Not only did the bill increase $2 but there is a charge of $138.40 for "One time fee. PPV, usage (Non referring charges.) I have not been in TV for three months. Haven't used PPV. Anybody know what that is about?

I will call them on Monday. It must be a mistake

Tom -

Did you enroll/sign up for any sports packages? could be something like that.

Bill

lightworker888 01-08-2011 08:15 PM

Comcast games
 
Could it be Pay per View? It isn't on my bill and we don't use it. Just a thought.

LW888

pooh 01-08-2011 08:22 PM

How long have you had the service, Tom?

My bill just arrived and there has been no increase in my fees right now. Some additional charge could be for an increase in rates for particular services. The PPV fee seems wrong and I don't have a clue why you should be charged $138. There are fees for set up for each service, phone, internet, telephone. Were you charged when these were originally installed? Could this be what's happened?

l2ridehd 01-08-2011 08:43 PM

Must have had someone doing work at your house who watched some adult movies during lunch.

dwbevan 01-08-2011 09:13 PM

Talked to Comcast on Friday - phone, internet, HD Preferred XF and HD DVR will be 134.99 (begins with special price of $118 for year - $29.95 is what I was told would be the installation fee. We are scheduled to have it hooked up when we get there so I only have what I was told (asked for the person's name so I would have her to refer to). I am interested now to see what happens once it is installed. Let us know how you make out.

Tom Hannon 01-08-2011 09:50 PM

Like I said, I haven't been there in three months. Unless someone broke into my house and wacted a bunch of PPV movies. The bill must be a mistake. I'll straighten it out on Monday.

batman911 01-09-2011 03:51 PM

PPV charges are only applied when someone watches PPV movies or events. You would usually need a code/password to do that.

Bogie Shooter 01-09-2011 04:01 PM

Quote:

Originally Posted by batman911 (Post 321485)
PPV charges are only applied when someone watches PPV movies or events. You would usually need a code/password to do that.

No password needed to order PPV on Comcast.

Redtail 01-09-2011 04:04 PM

Quote:

Originally Posted by Bogie Shooter (Post 321489)
No password needed to order PPV on Comcast.

you can set a password to prevent this from happening


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