Mitsubishi Minisplit
 

I have a Mitsubishi Minisplit and like the Unit but am offering some maintenance advice.

Buy a spare remote. $32 delivered from EBAY and warranted.

My remote ceased working as I was changing batteries and time as daylight savings time ended. The Mini Split and remote was warranted for free replacement for 5 years. Labor not included.

Called installer (United Refrigeration) who dispatched a service rep. The service rep agreed and provided a temporary Remote as he did not have a new Remote. Today he stopped by to deliver the new remote and indicate the bill was $280. Apparently, I was being charged for a new remote, and two service visits at $120 each. I was expecting something up to $100 but challenged the charge and got installer (Office) to reluctantly reduce the amount to 1 visit charge.

The lesson learned was that I knew it was the remote. The installer office said that they couldn't take my word and had to verify and therefore incurred charges that I must pay.

I just bought a new spare remote. Will notify my friends with similar units, such that if they have what appears to be a remote issue, to see me.

great advice
 

you did not "need" to alert others to this...most thoughtful
thank you

Always ask for an estimate of charges before work is done?

You can buy a remote from Amazon, for almost any device imaginable. I bought one for my Fujitsu Mini-Split, for about $20. Yesterday, I bought (4) universal keychain garage remotes ... $19.