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-   The Villages, Florida, General Discussion (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/)
-   -   HERTZ : Please answer your phone (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/hertz-please-answer-your-phone-355232/)

mvbird 12-17-2024 02:26 PM

HERTZ : Please answer your phone
 
Please answer your phone ! Trying to reserve a rental car for a month at Hertz in Spanish Springs. BUT this time my flight arrives 3 around 4. The Groome bus will not get me to Hertz by 5 (when they close). Wish I could speak to someone at this Hertz office to make arrangements to pick up after closing. Calling their number runs me through the usual menus, none of which applies. Please ! Answer your phone, or text or give an email address.

mvbird 12-17-2024 02:36 PM

I got through to Hertz ... but the news is bad. They close at 5 and too bad if you can't get there by then.
Anyone flying into MCO and traveling by Groome to the Villages knows the plane can arrive late, the bus can hit traffic, the schedule goes awry. I'm sure we have rented cars through other companies who left the keys in a safe place for us (after we had prepaid for the rental). Disappointed with lack of creativity too accommodate customers.

ltcdfancher 12-17-2024 03:04 PM

Quote:

Originally Posted by mvbird (Post 2394484)
I got through to Hertz ... but the news is bad. They close at 5 and too bad if you can't get there by then. Disappointed with lack of creativity too accommodate customers.

A new business opportunity for a resourceful Villager? Keyholder

OrangeBlossomBaby 12-17-2024 03:16 PM

The solution is pretty uncomplicated: rent from the airport Hertz instead. You wouldn't need to pay Groome whatever it is for the round-trip, in addition to the rental. You'd just pay for the rental and pick your car up right at the airport.

fdpaq0580 12-17-2024 03:37 PM

Quote:

Originally Posted by OrangeBlossomBaby (Post 2394489)
The solution is pretty uncomplicated: rent from the airport Hertz instead. You wouldn't need to pay Groome whatever it is for the round-trip, in addition to the rental. You'd just pay for the rental and pick your car up right at the airport.

But then you would have to navigate and drive here from there instead of napping on the bus. Oh, how I miss having my magic lamp and Jeanie (yes! She had light brown hair) who would carry me lovingly wherever I wanted to go in just a few moments.

CarlR33 12-17-2024 06:16 PM

Quote:

Originally Posted by mvbird (Post 2394483)
Please answer your phone ! Trying to reserve a rental car for a month at Hertz in Spanish Springs. BUT this time my flight arrives 3 around 4. The Groome bus will not get me to Hertz by 5 (when they close). Wish I could speak to someone at this Hertz office to make arrangements to pick up after closing. Calling their number runs me through the usual menus, none of which applies. Please ! Answer your phone, or text or give an email address.

It’s complicated if you stay inside the box….rent from the airport instead?

scubawva 12-17-2024 07:21 PM

Isn’t the option “to speak to a local employee” what you want?
Try again.

Per the website they do not offer after hours pick up

mvbird 12-17-2024 07:50 PM

"Yeah but" .... . some of us are shaky older ladies who are better on the bus. The drive to and from MCO is too much for me.

mvbird 12-17-2024 07:53 PM

Real estate agents and Airbnb owners have known how to do this for years. Put the keys in a lock box, hang it on the door, give the arriving person a code which opens it.

mvbird 12-17-2024 07:55 PM

What I need is a self-driving car.

CarlR33 12-17-2024 09:17 PM

Quote:

Originally Posted by mvbird (Post 2394545)
What I need is a self-driving car.

Uber or Lyft to home and rent from Hertz the next day?

OrangeBlossomBaby 12-17-2024 10:15 PM

Quote:

Originally Posted by mvbird (Post 2394543)
"Yeah but" .... . some of us are shaky older ladies who are better on the bus. The drive to and from MCO is too much for me.

If you're not a good driver, then do everyone a HUGE favor and just rent a golf cart. Stay off the main roads.

Mrmean58 12-18-2024 05:26 AM

Quote:

Originally Posted by mvbird (Post 2394543)
"Yeah but" .... . some of us are shaky older ladies who are better on the bus. The drive to and from MCO is too much for me.

It sounds like your only option is to rent from Hertz the next business day. We can't possibly think a business has to accommodate every possible scenario.

DarrenandKathy 12-18-2024 05:45 AM

And the pricing will be half at the airport as it is about volume.
I priced one pick up and drop off at the airport and one for same days pick up at the Villages and the price was slightly less then half for the week rental.

Cuervo 12-18-2024 05:47 AM

A poster suggested to rent at the airport, that is the solution, not only do not have to worry about the flight being on time you have the freedom to stop on the way to The Villages for a snack or whatever and if that is not enough of an incentive you save about $160 for your round trip to the airport, that's not including a tip with Groome.


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