KIA service
 

Good morning,

I have used KIA of Leesburg previously and wasn’t impressed with the service or the dealership. I need recommendations for a KIA service provider, it doesn’t have to be a dealership.

Thank you,

Andy

Following - same here.

The main advantage to Leesburg Kia is that it's not a Jenkins stealership. I'd use them again for that reason alone.

I bought my Kia at Jenkins in Ocala. Service has been great. Complaint my lease is up shortly and they keep telling me to come in for a great deal on a new lease. I told them the vehicle I want and what I would pay down and monthly payment. Told me to come in and “let’s get it done”. Told them I’m not driving there for excuses why deal can’t be done. Of course I get there and the numbers I gave them were “unreasonable “. Will turn it in and go to other dealers.

Amazing how dealerships know they cannot meet another price and lie in order to get you to come into their building. Than think you will than pay more.

Sadly this post came too late. I had a horrible service experience at the Jenkins Kia Ocala dealership several months back. I vowed then to never give a single nickel to any Jenkins business. When it comes time to replace my Kia sedan, I’ll gladly drive outside the Jenkins bubble.

I have owned several Kia’s since 2008, and I also have had negative experience with Jenkins, so my current Kia was purchased from Kia of Clermont.
Because of the distance and my liking to stay away from dealerships for routine maintenance I have it serviced
at Sumter Tire and auto. I’ve used them for over 5 years, and have recommended them to friends who have also been pleased with there service.

Dealers like to talk about service when selling a new vehicle. But, you can buy a new car anywhere and have it serviced and get warranty repairs completed at any dealership in the country. Personally, I never go to a dealer unless it is for warranty work.

Thanks for referral - I’ve also heard good things about Sumter Tire and Auto - I’m going to schedule my routine maintenance with them next month. I hope I end up being pleased with them. Will be much closer than driving to the far east end of Leesburg, which is practically Tavares.

What were you unhappy about at KIA of Leesburg. Was it better under Bill Bryan? We were just at Kia of Leesburg for an oil change. Took 3 HOURS! Also looking for somewhere else to service our car.

Personally, I will never go into another Jenkins Stealership again.

I've used Bill Bryan Kia in Leesburg for several years and have never had a complaint. I use the express service twice a year and they do a great job in a reasonably short time, including a car wash. Have I been lucky or maybe I am not seeing a problem? I have never had to wait an hour for my service and if I did need to be somewhere, they would offer a free shuttle even all the way to our home in Northern part of the Villages. Actually, their service has been the best of ANY dealership I have done business with in the last 60 years of operating an automobile. Lucky, Blessed or just not as entitled as some? Maybe it would help me understand, IF one would explain in detail WHY they are so disgruntled with the service they received.

Bill Bryant Dealerships are no more. Morgan Auto Group bought them out.

For what it's worth, there is a Kia dealership in Clermont which is right across from our Hyundai dealer. Not sure of their reputation, but we absolutely love our Hyundai Tucson. This is our second lease with them.. They are upfront and never tried to manipulate the deal.
Get as far away from TV as possible to avoid Jenkins at all costs. It's worth the drive for peace of mind.

Ah! Didn't know that. Then all this makes sense. :thumbup: