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-   -   Citizen Watch Repair (https://www.talkofthevillages.com/forums/professional-service-directory-224/citizen-watch-repair-356805/)

Kooshy 02-23-2025 09:34 PM

Citizen Watch Repair
 
Is there anyone out there that repairs Citizen watches? Mine stopped working so I changed the capacitor in case that was it. I sent it in for repair and they want as much as it cost to purchase in order to get it working again. I don't think spending over $400 to repair a $400 watch makes much sense.

Anyone out there works on Citizen watches?

If so, please contact me at noshwoogers@gmail.com

Thanks,

Steve

4glori 02-24-2025 08:28 AM

Reply
 
I have a beautiful one that just needs a battery. No one does those either. A few years ago it was $250 or so to send it in for that. Wish I had never purchased it.

villagetinker 02-24-2025 09:20 AM

...

blueash 02-24-2025 10:36 AM

I found this online in a forum where a user complained his watch was still dead after changing the capacitor.

"Have you tried an all reset? Most citizen watches need an extra step after the capacitor/storage battery is replaced. It is sort of like with a battery powered watch. After you replace the battery, you touch the AC button to reset it.

On Citizen watches, you don't have to take the back off for a reset.

You will need to find your 4 digit module number (on the case back and starts with a letter and then numbers (example E810) ) then find the online manual and find out how to do the reset.

With a simply 3 hander watch, the reset was to simply pull out the crown to time set mode and leave it for 30 seconds and then push it back in.

However yours is a more complicated model with a perpetual calendar so the procedure might be different.

Make sure to leave it in the sun for a few days to let it get a charge up first"

jimhoward 02-24-2025 10:37 AM

I think the Citizens have the eco-drive system which use capacitor batteries which recharge with wrist motion. They should last 10 years or more, so it’s weird that they are failing. A little more expensive than a regular watch battery and slightly tricky because you have to align them rotationally, But still easy DIY if you have a case back removal tool. Or any actual jeweler that carries citizen should be able to do it.

If the watch has stopped working it could be water infiltration due to a failed seal. If that is the case it’s not worth fixing. But the good news is citizen watches only cost a few hundred dollars. It’s not Rolex or omega money,

jimhoward 02-24-2025 10:39 AM

Oops sorry they are charged by light not wrist motion.

DrMack 02-24-2025 10:51 AM

Have to send in ROs
 
I have to send in my Royal Oak every time there is a problem, but they do everything for free.

tophcfa 02-24-2025 10:57 AM

Quote:

Originally Posted by Kooshy (Post 2411580)
Is there anyone out there that repairs Citizen watches? Mine stopped working so I changed the capacitor in case that was it. I sent it in for repair and they want as much as it cost to purchase in order to get it working again. I don't think spending over $400 to repair a $400 watch makes much sense.

Anyone out there works on Citizen watches?

If so, please contact me at noshwoogers@gmail.com

Thanks,

Steve

I owned a Citizen dive watch that automatically wound by wrist movement and the thing gave me nothing but trouble. I finally gave up on it and got a Seiko dive watch with their version of the self winding mechanism. The Seiko watch has served me very well for many years without issue and is still running strong. I know that doesn’t answer your question, but if replacement becomes necessary I would highly recommend a Seiko, for about the same price .

kkingston57 02-24-2025 03:24 PM

Quote:

Originally Posted by Kooshy (Post 2411580)
Is there anyone out there that repairs Citizen watches? Mine stopped working so I changed the capacitor in case that was it. I sent it in for repair and they want as much as it cost to purchase in order to get it working again. I don't think spending over $400 to repair a $400 watch makes much sense.

Anyone out there works on Citizen watches?

If so, please contact me at noshwoogers@gmail.com

Thanks,

Steve

Swiss watch repair in Leesburg will repair Citizen watches. Kind of funny. Just left there and they told me a new capacitor(part only) was $90

Kooshy 02-25-2025 12:59 AM

Quote:

Originally Posted by tophcfa (Post 2411680)
I owned a Citizen dive watch that automatically wound by wrist movement and the thing gave me nothing but trouble. I finally gave up on it and got a Seiko dive watch with their version of the self winding mechanism. The Seiko watch has served me very well for many years without issue and is still running strong. I know that doesn’t answer your question, but if replacement becomes necessary I would highly recommend a Seiko, for about the same price .

I never said in my post but it is a Diver's model. After reading your post, I now know why it broke. I have a Seiko watch that has run perfectly for years. I inherited the Citizen watch from my dad which is why I wanted to get it working but not for the price of a new one. Thanks for the info.

Kooshy 02-25-2025 01:00 AM

Quote:

Originally Posted by kkingston57 (Post 2411730)
Swiss watch repair in Leesburg will repair Citizen watches. Kind of funny. Just left there and they told me a new capacitor(part only) was $90

Wow! I just changed one in another watch and it cost me $20 online for the same one.

Karen Cruiser 02-25-2025 06:51 AM

I have 5 Citizen’s Eco Drive Watches. They’re about 10 yrs. old. I put them on the windowsill, in the sun, twice a month for 24 hrs. Once in a while, one will die so I just leave it in the sun longer and it starts up again!!!

retiredguy123 02-25-2025 07:15 AM

If I want to know what time it is, I look at my cell phone.

Janie123 02-25-2025 08:51 AM

Quote:

Originally Posted by 4glori (Post 2411627)
I have a beautiful one that just needs a battery. No one does those either. A few years ago it was $250 or so to send it in for that. Wish I had never purchased it.

gold in art jewelers on 466 replace batteries for free… not sure if for all watches but most

Janie123 02-25-2025 08:54 AM

Quote:

Originally Posted by 4glori (Post 2411627)
I have a beautiful one that just needs a battery. No one does those either. A few years ago it was $250 or so to send it in for that. Wish I had never purchased it.

Try gold in art jewelers on 466, they replace batteries for free for most watches.


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