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-   -   Whirlpool icemaker is a POC (https://www.talkofthevillages.com/forums/do-yourself-210/whirlpool-icemaker-poc-358515/)

CoachKandSportsguy 05-04-2025 08:33 AM

Whirlpool icemaker is a POC
 
Piece of Crap!

Randomly stops working! No testing sequence without being a technician. Just on or off.

Anyone have any tips to get it started again?

thanks in advance

retiredguy123 05-04-2025 08:46 AM

Last year, I bought one from Amazon for $82 and installed it in about 15 minutes. This was just the mechanism that is attached to the left side of the freezer section, not the large scroll motor. There are 3 screws and a plug-in electric cable. Very easy.

tophcfa 05-04-2025 08:48 AM

Quote:

Originally Posted by CoachKandSportsguy (Post 2429420)
Piece of Crap!

Randomly stops working! No testing sequence without being a technician. Just on or off.

Anyone have any tips to get it started again?

thanks in advance

We have had nothing but bad luck with ice makers and finally tried a different route. We got a Frigidaire counter top ice maker from Amazon for under $100. Our expectations were low, but for the price we gave it a shot. We were so pleasantly surprised with how good it works we bought a second one for our other home. It doesn’t keep ice frozen, but it makes good ice that we put in large ziplock bags in the freezer. When we have enough ice made we shut it down until we get low on ice and then fire it up again. The only thing to remember is to drain it thoroughly if you’re not going to use it for longer periods of time. Good luck.

Bill14564 05-04-2025 08:58 AM

Quote:

Originally Posted by CoachKandSportsguy (Post 2429420)
Piece of Crap!

Randomly stops working! No testing sequence without being a technician. Just on or off.

Anyone have any tips to get it started again?

thanks in advance

If it is like mine then the only thing I know of is to check that the led(?) and sensor are clear so it doesn’t think the bin is full.

metoo21 05-04-2025 09:00 AM

Put a finger in between the plastic fingers at the top of the ice maker. Is there frozen water there? If so, the little motor on the side that is responsible for rotating the mechanism that dumps the ice is bad. If no water (frozen or liquid) then you might have a frozen supply line.

We had intermittent issues with our GE ice maker and it finally stopped all together. This is when I discovered the motor issue. Bought a new ice maker. Ours took 1 screw and 1 wire harness to unplug. Very easy job.

blueash 05-04-2025 09:01 AM

1 Attachment(s)
Quote:

Originally Posted by tophcfa (Post 2429425)
We have had nothing but bad luck with ice makers and finally tried a different route. We got a Frigidaire counter top ice maker from Amazon for under $100. Our expectations were low, but for the price we gave it a shot. We were so pleasantly surprised with how good it works we bought a second one for our other home. It doesn’t keep ice frozen, but it makes good ice that we put in large ziplock bags in the freezer. When we have enough ice made we shut it down until we get low on ice and then fire it up again. The only thing to remember is to drain it thoroughly if you’re not going to use it for longer periods of time. Good luck.

I own several ice makers. I removed the original from the freezer section thus freeing up interior space. I use my ice makers with great success. No counter space, no baggies, no worrying about the cubes melting. Total purchase cost.. about 5 dollars.

CarlR33 05-04-2025 09:07 AM

Things like this intrigue me so I did a search. Not sure if you found this from Whirlpool but it’s a start. Lastly, call (or chat) with Whirlpool directly be nice (not using the POC language, LOL) tell them your issue you may get helpful advice because I’m sure your not the only one with this issue? I always try the manufacturer when all else fails.
Ice Maker Troubleshooting: How to Fix an Ice Maker | Whirlpool

gorillarick 05-04-2025 11:12 AM

Internet search says there is a reset button. Could not find it on my 2001 model, but unplugging the fridge seems to work.

Just recently replaced the icemaker unit. Genuine Whirlpool on Amazon; decent price of course (compared to directly from Whirlpool). $61.80 on Amazon today.

Not a piece-of-cake for most, but was easy and fairly fast - as another commenter noted.
Works like new.

Three years not bad. Sure beats ice trays or buying ice at the store. Does a pretty good job.

arbajeda 05-05-2025 04:33 AM

You don't say your refrigerator model number. The solution would be different for different ice makers. I have the KitchenAid (same manufacturer) and mine went out. I found this troubleshooting guide (https://www.whirlpool.com/content/da...09412-reva.pdf) that isolated my problem to a faulty ice maker. You can get a replacement here (Appliance Parts Pros - Find Repair & Replacement Parts Online) as well as Amazon. Replacement videos are also at appliancepartspros as well as YouTube. It's a little involved, watch them and see if you're comfortable doing it yourself. You also could contact Hartman's Appliance Repair (Hartman’s Appliance Repair).

elevatorman 05-05-2025 04:57 AM

Quote:

Originally Posted by retiredguy123 (Post 2429422)
Last year, I bought one from Amazon for $82 and installed it in about 15 minutes. This was just the mechanism that is attached to the left side of the freezer section, not the large scroll motor. There are 3 screws and a plug-in electric cable. Very easy.

This is the way to go. A repairman will cost just to look at it and tell you you need a new one.then charge you $150 for the part. 3 screws and a plug sounds cheep and easy. If it does not work return the part to Amazon. The only other thing would be if the water line is frozen where it comes into the interior of the freezer, A hair dryer will fix that. Also look here https://www.youtube.com/results?sear...not+making+ice
And here https://www.youtube.com/results?sear...er+replacement

Tomptomp 05-05-2025 05:01 AM

Sometimes they freeze up and just need to thaw.

elle123 05-05-2025 05:23 AM

Quote:

Originally Posted by CoachKandSportsguy (Post 2429420)
Piece of Crap!

Randomly stops working! No testing sequence without being a technician. Just on or off.

Anyone have any tips to get it started again?

thanks in advance

Whirlpool appliances are manufactured with plastic parts in India. If they last past their original warranty you're lucky.

dewilson58 05-05-2025 05:24 AM

Quote:

Originally Posted by CoachKandSportsguy (Post 2429420)
Piece of Crap!

Mine has done this four or five times over the last couple years.

Do you have the refrig's Tech Sheet???........Under the cover of the top door hinge cap.
Mine is under the right door hinge.

In the Tech Sheet.........it tells you how to run error codes and how to cycle your maker.
This works everytime on my refrig.

dolphin 05-05-2025 06:39 AM

Quote:

Originally Posted by tophcfa (Post 2429425)
We have had nothing but bad luck with ice makers and finally tried a different route. We got a Frigidaire counter top ice maker from Amazon for under $100. Our expectations were low, but for the price we gave it a shot. We were so pleasantly surprised with how good it works we bought a second one for our other home. It doesn’t keep ice frozen, but it makes good ice that we put in large ziplock bags in the freezer. When we have enough ice made we shut it down until we get low on ice and then fire it up again. The only thing to remember is to drain it thoroughly if you’re not going to use it for longer periods of time. Good luck.

Sounds like lots of of work to me🙄

norb1940 05-05-2025 06:53 AM

Quote:

Originally Posted by CoachKandSportsguy (Post 2429420)
Piece of Crap!

Randomly stops working! No testing sequence without being a technician. Just on or off.

Anyone have any tips to get it started again?

thanks in advance

This worked for me, I don’t know if it will work for you? I raised the temp of the freezer. The Ice maker melts the cubes in order to push them out with the fingers. I think what is happening the melted water freezes and blocked the finger the next cycle. I did this 4 years ago and it still works. You may have to thaw it before trying this to clear the ice.


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